"Excellent reception staff. Dr. Tufts is so knowledgeable and kind."

"Everything went smoothly, in and out quickly."

"i love the doctors and the front desk help. Everybody is very friendly and helpful. I would like to see more same day appointments. Its hard when things come up and you cannot get in."

"Always nervous my dog will 'snap' at someone. She puts up with the muzzel (kind of). I was happy to see her walk out of the back room without it. The technicians are very good (quick, efficient, kind)"

"There is no other place I would take Puddles, I feel I have found the best!! Thank you so much!!"

"The best vets and staff"

"Was not sure what to expect , everything went well and have to make a decision how to proceed. Feel confident enough to proceed with plan discussed with Dr. Will be back for the surgery we discussed. Thank you for your honesty and opinion."

"I have never been to a Vet facility that everyone from front desk to assistants to Vet Techs to the Doctors are so friendly, professional, and so knowledgeable!!!! I love this facility!!! "

"Competent and kind staff :)"

"Over priced medication and not easily allowing third party purchases to reduce cost. Over booking appointments causing pet overflow in waiting area."

"I was very pleased with Sophie’s care. We got a same day appointment. All your staff was friendly and knowledgeable, and Sophie symptoms are all ready gone!"

"All of your staff are friendly, caring and knowledgeable."

"I have no complaints every time we go everyone is wonderful and caring!"

"Dr. Tufts is the best!"

"Always pleased with ease of getting an appointment for Otis. Please don’t get to a point where you are booking for weeks out. "

"Only vet in area that declaws cat. Very nice vets. Had to go back because of a problem that I caused Stepped on cats paw. Got me in the same day."

"You are doing fine, but sometimes it's just a little hectic. Checking in and checking out It would be nice if I could view my account online for invoicing payments and things like that"

"Excellent first visit. Friendly office staff. Dr Neat was amazing and gave us time to talk to him about any questions we might if had. "

"All of the staff is caring and nice"

"Due to your exceptional service, caring doctors, and kind staff, my whole family comes to your clinic! Our animals are part of our family. Thank you for treating them as such!"

"Nothing negative ........ All positive!"

"Wonderful people. Always a great experience. "

"Very happy with Kirtland vet. Everyone is pleasant and caring. Appreciate accommodation when needing same day appointments."

"Always a positive encounter. Consistent quality service from a very caring staff. "

"Appreciated my pet being seen the same day when I called about his situation. Everyone very courteous and welcoming. Did a thorough exam of my pet and prescribed treatment with good explanation."

"we loved Dr. Tuft. She was personalable to us but most importantly took good care of all our animals."

"Dr. Stephanie and the staff are so caring and compassionate. I have every confidence that they do their best to provide great care for our pets."

"I was pleased with the entire experience. The visit was efficient. We didn't wait long to be seen. Dr. Emily was kind, explained everything thoroughly and made thoughtful recommendations. While we were waiting in the lobby for test results I was impressed by all of the workers. They were unfailingly pleasant and seemed to like working with each other."

"After first visit, I am impressed! Friendly and attentive staff. Dr. Stephanie and assistant questioned and listened to my responses. It was definitely a collaborative experience. My dog warmed up to them pretty quickly, which he doesn’t always do. "

"Bebe and I love Kirtland Veterinary Hospital. I was in to pick up a prescription of Simparica trio. The receptionist were all very helpful and friendly asking about my pup and letting me know I could just bring him in for his allergy shots anytime. "

" We really like Dr. Stephanie. She takes good care of our pets. She is very good with both the pet and the owner. "

"Great staff, very helpful with our two new dogs!"

"I was pretty scared about what was going on with Leo and so relieved Dr Sawyer was able to see him. The staff couldn't have been better and after all the blood work and exam Dr Sawyer determined what would help him and once started on her recommended meds I am happy to report that Leo is doing MUCH better and we all got a full nights sleep last night. Thank you all for your professional and personal care of both Leo and his distraught 'mom'."

"Bruce and Emmie say: Care is GREAT! They love seeing Dr. Stephanie. We appreciate the care provided by the staff."

"I have nothing bad to say. Kirtland Veterinary Hospital has answered questions, concerns, has patience, and overall is so very nice with leo my kitty. They are amazing and i recommend them to everyone i know with a pet. They treat you like a patient not a customer. I love them and all the people that work there. "

"The vets & staff are terrific & caring. I just wish pet care was not so expensive. "

"It is very easy to renew prescriptions for my dog. I appreciate the efficiency and kindness when at the office."

"Same day appointment. Minimal wait time. Dr was thorough and explained problem! Front staff and tech are friendly and professional. I’ve had my fur babies to many vets in different cities, best by far. I love the dry erase board with new patients. "

"Very caring and always happy to answer questions."

"My Dad had a stroke, my parents are 91 and 95, I was unable to get to the vet or even call. When I finally had time to call, the girl who talked to me got me right in for Teddy's cytapoint shot and got me enough of his medicine and ear cleaner, so we are now set to get thru whatever is coming.... Big Thank you to her!!!!"

"Excellent coverage .. we love having your team on our side!! Lynn Theis In Waite Hil Gillian Theis Dtr In Seattle "

"I have a difficult dog, and he loves coming to your facility. You are so good with him. It makes me feel wonderful that he is normal or somewhat normal when you are handling him. "

"Our vet and vet techs are so kind to our dog, Maui! They are patient, caring and really give him the best treatment when there! Thank you for helping Maui with his ear infections! "

"As always everyone one was very friendly and very helpful. Took great care of sir Teddy "

"It didn’t take long to get in and the doctor and her tech were wonderful with our dog. They took time to ask questions and make sure I understood everything."

"My last visit with doctor was wonderful. I forget her name. She is short, Shirely Temple curls, African American. She went above and beyond caring for my cat, Cleo. "

"The staff was very caring and compassionate. "

"Very respectful and personable people working here. Our puppy was not in the least afraid or nervous. "

"Everything went smoothly. Did not have to wait long in waiting room or exam room. Dr Jaccie is wonderful. Thanks for taking care of our Guinea pigs."

"We arrived ahead of time and had to wait a long time to be seen and then had to wait to pay. Appointment was for 10:15, arrived about 10:00 and it was after 11:00 when we left. Also, too many reminders of the appointment."

"LOVE the women at the front!"

"Very impressed with Dr Maya Sawyer and staff Our dogs seemed to trust and like everyone which is very important "

"Had a great experience! All front desk ladies are great - friendly and helpful, techs are awesome, and so is the doc."

"All was good. I think Jackie (vet) makes Blue & Bella feel good as she talks to them as if they were her dogs and answers any questions I have. I have no problems at Kirtland at all. I switched from the animal hospital in Willoughby Hills to Kirtland Vet because I didn't think they were giving animals the respect they deserve so yes I am happy with Kirtland Vet. Seems like Kirtland Vet is expevsive but I accept that as I think my dogs are getting the care they need."

"Unfortunately, we visit the vet often because we have several pets. Our pets get great care and the veterinarians are all great. The front desk staff and vet assistants are fantastic! The only issue is the cost of care and medication are extremely high and we never leave there under $300-500. "

"Everyone was great. You have a very nice operation that runs like a well oiled machine. You took great care of Kaia."

"The staff is always there for us and are feet helpful always"

"The staff was awesome and Dr. Neate was very informative and accommodating to me and Bird! He will be doing a major surgery on her next week and he is one of the few vets that offered to operate on her. So I'm extremely grateful!"

"Love doctor stephanie! came in with my 13 year old Border collie And as we walked into the Office a dog Lunged and barked and scared my old boy. Staff noticed and took us the long way around so we did not have to walk by The scary dog. Really apprethat they noticed and cared."

"I have never had a bead experience with either of my dogs. You guys take your time and explain everything so well."

"I have no complaints! Always easy"

"Everyone is wonderful and so kind!! "

"I was so happy to be able to bring my dog, who had been injured, to your hospital on the same day on which I called! The doc was great, everyone was very friendly and helpful, and I am hoping that Gus is on his way to recovery. I plan to come to Kirtland for all of his care from now on. Thanks!"

"My recent visit was fantastic! From the friendly, courteous front desk staff to the nursing staff & veterinarian’s expert care & concern for my pet…I couldn’t ask for more. I love this practice! "

"Everything is amazing, I love taking my dog here and everyone is very helpful and understanding when it comes to questions about my dogs health"

"The care here has always been great from the front desk, techs, and vets. I recommend them anytime someone is looking for a vet."

"Very friendly staff and very professional I enjoy the time I’m there when needed. Only been there a a few times and every time was great "

"Everyone is very friendly and Jax loves coming in."

"We were very well taken care of! "

"Caring people and vets. I appreciate it!"

"I love dr. Sawyer she is very helpful & knowledgeable. She is compassionate & so is ALL of the staff!! I've been going here for years & no matter what they were always here to answer my questions & if I needed my dog to get in they all fit her in. I always recommend kirtland vet to all my friends. "

"Always a good experience"

"Very prompt, friendly service. I feel like you care for my Sascha as if she was yours. Excellent care."

"Your facility did a fantastic job. The staff and over all environment was professional, personable and courteous. "

"The entire staff is friendly, helpful and sympathetic to our pets needs."

"Everyone is always really friendly. The facility is very clean. Prices are reasonable as well. Thank you. "

"Thank you to your entire staff for the incredible care for Baker. From taking our calls and being so helpful to providing the best care possible in the exam room, we appreciate all you do. "

"This is the best vet hospital I’ve ever taken my pets to!!!! So mych care abd concern."

"This was my first visit here and I’m very pleased! The whole staff was very nice and efficient. They answered all the questions I had and and worked in a caring manner. The facility is great and clean as well! I plan to continue coming here moving forward!"

"Entire staff is friendly, knowledgeable, and extremely professional. "

"I can't say enough about how great everyone is at the Kirtland Veterinary Hospital. Everyone is always very pleasant and extremely helpful, whether I am at the Hospital or calling in with a question. I have recommended the hospital to others, who now go there, and they are as pleased as I am."

"I have nothing bad to report. I was happy with the phone call I made to make the appointment. I wasn't kept holding. Whoever I spoke to was cheerful and nice to talk to. (Sorry I didn't get any names.) When I arrived I was greeted and helped right away. The service was provided quickly. I am rarely away from my dog now that she is older and losing her eyesight. But she was not traumatized by being taken from me. It seems to me that the staff cares about pets as much as the owners! And that's a mighty good thing! So, thank you!! "

"No complaints "

"Everything was very good"

"Everyone is so friendly and the doctors are understanding and knowledgeable. I’m so glad we made the switch this year!"

"Very professional, always able to get an appointment when I need one rather than having to go to an emergency vet, and amazing prices"

"Refill for medication was ready for pick up at time requested."

"Everything was quick and efficient. I was given time to ask questions!"

"I found Dr. Neate to be very kind, professional, and pleasant. I feel as though he did an excellent job on cleaning Dexi’s teeth. He treated Dexi with care. I would definitely return; as well as, recommend him to my family, friends, and coworkers for services."

"All of my questions and concerns are addressed at my visits. I am extremely please with the Doctors and the Staff!"

"Everyone goes out of their way to make sure your experience, and your pet, is the best it can be. Always friendly and kind. "

"So far so good. We've been seeing the technicians for 'shots'. They're ready and able to handle Artemis's stress ( she just doesn't do well at the vet) "

"Great!"

"Lovely facility. Dr. Martin and his assistant were carrying and listened to everything I said. I'm sad Dr. Martin is leaving. "

"Nothing wrong just good!!"

"Doing great."

"This visit was great. Was able to get an appt, my pet was seen and treated quickly and everyone was very pleasant."

"I love this vet for my pets! Its the only place i’ll trust my little rodents to come to and all the staff is very friendly. "

"Great experience! Everyone is super nice"

"Everyone was very good with Vixi and us. The Vet we saw she was very informative and listen to our concerns. Our first experience was very Good. "