"Overall, we’ve gotten the care we need. At times, however, I have felt some of the recommendations exceeded what was necessary. I understand the need to be thorough but would appreciate a slightly more incremental approach as opposed to all at once, especially for non-emergency care situations - and without knowing the cost repercussions.
Yesterday 6/10/24 was a good example of this. We went straight into an eye examination and multiple procedures without me ever understanding the expenses. I didn’t want to impede on the doctor or the tech so I went along with it, but it would have been ideal to know how much that work would cost before proceeding. The bill came out to $451.50."
- Dan Zhou