"Yesterday's visit for my sweet puppy Bear was awesome. The staff was throughout, attentive and thoughtful and we came up with a plan for my Bear."

"Friendly staff, accomodating to my timid pets. "

"I feel confident in the care you give my pets. You are aware of their specific needs and make every effort to make sure they are well taken care of. Thank you! 👍🏼😊"

"Excellent care and knowledgeable , kind staff."

"Everyone was great"

"Lacie hasn't her procedure yet so its too early to make a conclusion."

"My biggest issue is that I was told if appointment schedule was full, and there was an emergency with my pet that I would need to go to an emergency vet. This sends me the message that you care but only when it fits your schedule. It just doesn't strike the right note for me. "

"Great! "

"I have had many pets over my 65 years. I think ARROYO clinic is more outstanding than any I’ve been to. My cats Dr. is outstanding and extremely thorough. One of the best in the business."

"My care of my kitty Sissy was excellent. I love Dr. Andre...I used to see her at Hills vet and found her at Arroyo."

"Dahlia receives excellent care at Arroyo Vet. I am very satisfied that she is well taken care of."

"To much confusion on times to bring my dog in. I called two days before the appointment to confirm details. Then I got two calls and the details got changed including the time to bring him in. My dog sat in the kennel for six hours and that is why the time was changed by the staff to begin with. Because of this the medication I gave him to mellow out wore off and an injection was heaven to be given to calm him down. I was told to give him one of each pill and the directions on the bottle said something different. Staff was nice but it seems as if there is some disconnect going on especially if Tina isn’t there. "

"Our pup had dental work and the entire staff treated him with professionalism and care!"

"Extraordinary care for my two dogs and one cat. I first presented to Arroyo Veterinary Clinic nearly 15 years ago when all other vets could not diagnose my dog's illness. Thank goodness for Dr. Mavi and his amazing staff!!"

"I really appreciate the Care my fur baby got. Within 3 days my baby was back to her normal self. The care it's self was fantastic. It did get a bit overwhelming when the vet started wracking up all the things my baby was overdue for and the list got almost to $800.00. I wish I had insurance for her so I could have gotten everything on that list. Unfortunately with this economy and a being on a tight budget it gets hard. "

"We really appreciate the extra care taken by the staff. Our dog has special needs and they went above to help. Things were thoroughly explained and we were kept in the loop the whole time. They also took time to answer our many questions. We are still waiting for our dog to recover from his surgery but feel like we can reach out to the staff at any time."

"Always a pleasure to work with staff "

"Overall everything was great. arroyo is where I'll always bring my 3 pets...only bad thing was.i was put on hold for about 17 minutes."

"I have always been satisfied with Arroyo. They do a good job and take good care of my kitties, I am very happy with my choice to come to Arroyo Vet."

"The past 3 visits have been flea treatments and nail trim. Your technicians are very kind. No complaints "

"I love the entire staff at Arroyo. From begging to end, everyone I speak with is so helpful. I love that Dr. Mavi sits down, spends time, and his consults are really good. I love going on and sharing my pups with the front office (Tina and get team)."

"A very loving atmosphere. Doctor and tech supper sweet and kind. I love the way they loved my pup as much as I do! Thank you!"

"This was the best experience I've had in a while. Definitely felt at home. "

"DR VANGUILDER has my full trust with Max and has been very helpful and understanding. Faculty has been helpful."

"Everything was handled very professionally as always"

"Overall, we’ve gotten the care we need. At times, however, I have felt some of the recommendations exceeded what was necessary. I understand the need to be thorough but would appreciate a slightly more incremental approach as opposed to all at once, especially for non-emergency care situations - and without knowing the cost repercussions. Yesterday 6/10/24 was a good example of this. We went straight into an eye examination and multiple procedures without me ever understanding the expenses. I didn’t want to impede on the doctor or the tech so I went along with it, but it would have been ideal to know how much that work would cost before proceeding. The bill came out to $451.50."

"The auto prompts didn’t have the reason I was calling. It did say “if you need to speak to someone immediately” but that sounds like an emergency. I needed to talk to someone but I just had a simple question."

"So glad I found you. Wish it had been years ago."

"We will be moving Back to Missouri and are so thankful to have found a wonderful and caring Veterinarian Office… Dr. Mavi took wonderful care of our Duke and Delta Dawn! The staff has been wonderful to Amos and Otis regardless how wild they are! Thank you all for Everything "

"I have been going to Arroyo Vet for years, with different cats. Our own 17 year old female, Pepe, which is an indoor cat. Plus a few different friendly feral cats that we try to take at our house. Carrot is a feral we had spayed and will mostly likely transform to our next indoor cat. She has a sneezing condition which was one of the main reason to bring into Arroyo for care. "

"I did not feel comfortable with the medical recommendations and the price mark ups on the services/medications. "

"Always love your staff and you guys are the best Thank you and thank you !!"

"Yogi has special needs and Dr Mavi has done a wonderful job helping him lead a very happy and comfortable life. Arroyo stays on top of his dental care and all the staff are very kind and love animals"

"Excellent job!! I am transferring Oliver from Banfield to Arroyo. Everyone at Arroyo is wonderful and works very hard. "

"Arroyo Vet Clinic was better then most that I've visited. Short wait, good Patient interactions and willingness to provide information about my pets health. I highly recommend this pet office. "

"I always feel comfortable and welcome and that the staff really cares about my pup! You guys are amazing! Keep it up!"

"Arroyo is where my mother (Marta Barnes) has been taking Nannie for years, so I am very familiar with them. My mother is deaf and everyone in the office has treated her so well, with such kindness and patience and they love Nannie! How could we not start bringing our pets here? 🙂"

"The app is great. Very convenient for ordering Rx renewals."

"I appreciated the assistant knowing that my dog needed to be kept away from other dogs, the assistant was thorough and good with Sadie, the Vet was really good with Sadie, answered my questions, overall much better experience than previously"

"The staff was warm and welcoming. The vet took time to help me understand what my Chihuahua needs and how to help her. They even helped me out to the car. If you are looking for a new, reliable, awesome, kind fun sweet veterinarian team. Look no farther than Arroyo Veterinary clinic."

"I prefer to go in with my dog when he gets vaccinated but it was so crowded there were no rooms available. Maybe you should not book so many appointments at the same time. "

"The app and email notifications sometimes show the incorrect appt times."

"I have a senior pet and she is very well treated - note supporting tests an be expensive for owner"

"Melissa, the technician and Tina from the front desk were nice, helpful and kind like always. "

"Melissa was so sweet! She offered amazing tips how to get Coco more comfortable with nail trims in the future,"

"I was just annoyed that an additional blood draw was needed for the heartworm test when we just drew blood for the pre op. Seems like a good about was taken, then again not sure how much is needed for each test…lol The plan was to get the sample during pre op or possibly the day of the dental extraction procedure with the pre op blood draw while he was under. Miscommunication on my end and should have asked more questions. "

"I’ve been happy with the care Bella has received at Arroyo Vet. Thanks for treating her so nicely!"

"i always receive excellent service for my pet's visit. Everyone is always friendly and courteous. "

"Empathy, excellent information, friendliness, time given"

"We have never had a bad experience so far. We know how our cat is and think Arroyo Veterinary Clinic staff is wonderful with him. "

"Recommended by Colleen Hess and she was right! Great vet and staff"

"I was extremely happy with the time, care, and advice we received. "

"We needed a container for a stool sample and went yo reception to obtain one. The receptionist looked up our pet, saw her history and was very courteous and professional. We returned later to pay for the upcoming test and was treated in the same manner. The next day the vet tech called and again we received detailed information and advise in a kind manner. Bonus - we got to see Melissa who took time out of her lunch to come to our car and say hi to waffles short stack - who absolutely loves her. We are thrilled with Melissa who goes above and beyond We are thrilled with the entire staff who makes us feel welcome , comfortable abd that they all care about our pet as much as we do. Kudos for getting ever single employee to be the best. We love it here. So does waffles and that’s what counts. Great job to everyone. Thank you! "

"Very professional"

"Great care and attention, along with taking time to explain health plans for my cat."

"I love Arroyo & alllll their staff. My fur babies are ALWAYS in good hands 🙌🏼 "

"Everything has a charge and always expensive. So is it that unreasonable if I spend upwards of $1000 dollars a nail trim couldn’t be complimentary or maybe another service. Even if I spend half that. Pets are your business but how they and their owners feel after visit can spread positive or negative feedback."

"The staff is always amazing. "

"I was a very traumatized dog mama. Dr Mavi & Jordan made me feel very comfortable listening to what was going on with my 12 year old poodle mix Sally. By the time I left I was so much better than when I arrived. I received a phone several hours later from Jordan checking on Sally. 🙂"

"Everyone is so nice & welcoming, the service from both the vet assistant & the doctor were great even though they have a lot of patients they called and kept me updated at all times. "

"Great friendly staff. A calm environment helps my pet be calm. Doctor was gentle and knowledgeable. "

"My technician Jordan took his time while examining my dog. Asked all the right questions and passed the information on to Dr. Mavi. When Dr. Mavi came in he took his time during the exam and I never felt rushed. Always the best care in a comfortable environment."

"I feel so very fortunate to have found arroyo veterinary. Myself and my pets are treated so very well . "

"We got there at almost closing time in need of flea protection for Maggie and Buttons. They were so gracious and helpful and filled our need perfectly!!! Thank you so much for everything!!!!"

"Thank you to the technician who helped us! Ans sorry for trying to leave before Milo was done with his appointment :) "

"Very GOOD!! People at the front desk and on the phone are always very polite and friendly and are very compatible with each other and knowledgeable in their job performances. This is also true of your vet assistances and your professional doctors as well! Good job to all of you!! Gary Spedowfski (Gracie and Lilly, also)"

"So happy I made the switch to this office. Staff is absolutely wonderful and I feel comfortable bringing my dog here for care. You can tell they genuinely care about the animals. Thank you! "

"The most loving, caring, motivated, and supportive staff ever. No complaints at all."

"The office has the wrong phone number for Kappy. I left the correct number twice on the answering machine but they called a different number and I didn’t get the message until 2 days later. "

"We have been to many veterinarians since Dr Bonish passed. We finally came to Dr. Mavi and felt we were home again. Thanks for all the great care."

"This clinic will be my go to for my two dogs ! I loved how kind everyone was and how my dog and I were attended :) "

"Care seems a little expenseive"

"Always had great interactions when going to arroyo vet.excellent service."

"Our cat had his monthly appointment to receive his arthritis shot. The day before his appointment he had vomited and the morning of his appointment he vomited again and was showing signs of possible constipation. When we took him in for his shot I asked the front desk I told them my worries about the cat and if they could squeeze him in for an appointment. Front desk person turned it over to a tech. Tech told us they could take him in as a drop-off and Dr. Mavi would examine him during his lunch break. We received phone calls throughout the day giving us updates. By the end of the day blood tests had been drawn, x-ray taken and we had a diagnosis. This was a Friday, I didn't want to have to wait over the weekend or be sent to VCA emergency or Sage. I'm so appreciative that Arroyo took him in and gave him the attention that was needed. Entire staff was supportive and good natured from start to finish."

"Everyone has been very helpful when I bring Dahlia in for an appointment. I use a walker and sometimes it can be tricky when Dahlia is overly excited. The staff is always eager to assist me. And Dahlia is very well treated."

"Great. We are very pleased with the attention and care our Family receives each and every time."

"I didn’t have to wait long The techs and doctor were very kind to Molly."

"The care and treatment by the entire staff is exceptional. Also appreciate how you work with a person’s budget."

"This was my first visit to your facility. I was greeted by friendly staff and after the veterinarian examined my dog and gave me his recommendations for treatment, I felt that I came to the right place!! I will take this survey further after seeing the results of the treatment. Thank you"

"Didn't feel like I was offered any solutions but to spend more money. I don't feel like I should have to only buy a prescription dog food in order for my dog to lose weight. That expensive dog food should not be the only option. "

"Everyone at Arroyo Veterinary Clinic is very nice and professional."

"Staff was extremely helpful with the transport of my pet as I am not in the best of health. They explained exactly what was beening done that day and also on future visits "

"Excellent as always. I appreciate someone explaining more than one treatment option. I was able to choose to bring Goldie back in a week for more ear medicine rather than me put drops in at home daily for 10days. Considering I have 2 cats dealing with dental issues I did not want to add on to my home medication routine."

"Amazing!!!!!"

"Eric says Jessica was a sweetheart"

"First appointment I setup with your clinic I had on my calendar for 9:00am, but got a reminder call on voicemail saying it was at 8:30am. Same thing happened on this second visit. Made appointment for 1:45pm, got a reminder call on voicemail saying it was at 2:00pm. Your system might be buggy and that's an easy fix, but I really would not appreciate it if your staff are changing appointment times without calling me first. The times were not too different from the initial, but I'd rather be asked to shift the time if you need to shuffle other appointments around. I understand that sometimes need to happen, but I just want to be a part of that conversation. Thanks."

"Everyone that we have encountered has been truly caring, especially Catherine and Dr Andre."

"I appreciated how staff made their best efforts to help us feel welcomed and comfortable there throughout the visit and definitely accommodating our needs (from scheduling appt to hearing our concerns and being sensitive to all of our anxieties!). Everyone was so friendly and kind and our entire experience felt really personable and warm. We are happy to have picked Arroyo Veterinary Clinic for our pet’s care. "

"Dr Mavi was wonderful I’ve been looking for a vet to help with my dogs allergies. He explained a lot I didn’t know and is working with me and Tugz to find the problem and make him more comfortable. "

"The dentist examination wasn't much of an examination and I didn't appreciate the Dr petting my dog's face near his eye surgery site (as a vet why would he even risk touching around the area?). My dog wasn't at a height/in a position to have his mouth looked at. The Dr. tried to use/stick wooden tongue depressors in my dog's mouth which he chewed and got wood pieces in his mouth. I came in for piece of mind and felt like I wasted my time and risked my healing pet."

"I absolutely love Arroyo"

"The care for my dog Drax was good. I feel he was helped and will be back to his normal self soon. He had a hot spot and scratched at it making a superficial wound. He was treated well but it took quite some time. Also prices kept changing and the bill was more than expected. I was updated on all the new pricing but it seemed a bit excessive. I'm glad he was taken care of but hopefully in the future the prices can be a but more affordable."

"We called because we had concerns with our dog and they were able to get us right in. They did tests then took the time to explain what was going on and outlined several different treatment plans. They were kind and caring and very helpful."

"Only good. All very caring pet people at Arroyo :)"

"I have always had good service and good experiences with the vets at Arroyo and have recommended them to others"

"I am always very happy with the service and care I receive for my kitties. Everyone is extremely efficient, kind and Dr Andres, well if I could I would give her 10 stars instead of 5. This veterinarian clinic is top of the line and even though we live in Oakland, Corvus it is worthwhile cto come to San Lorenzo. "

"I so appreciate that the office pays attention to my schedule as well as your schedule and tries to accommodate. The care is always excellent and every single person there is a delight to work with. Best vets and best office staff!"

"Doing great"

"One of the freindlyist and knowledgeable staffs that i have come to know"

"Wish that in addition to your late weekday hours you were also open on Saturday "