"I needed a veterinary clinic where the front office staff, veterinary technicians and the veterinarian were warm. I don’t need high-tech. I need to be heard concerning my pet’s issues. "

"Great job!"

"you guys are great! thanks for taking such great care of out kitty brothers!"

"I love this vet!! I went to a ton of vets, for my pets care. Until I came upon arroyo. They are by far, the BEST VET CLINIC! both myself, and my sister come here. I love that they are always open to talk about different options. And when my dog couldn't walk one morning, and I had just literally lost my mom that day as well. They had no problem, doing a drop off, so they could see my dog. They didn't know about my mom, until I was able to drop my dog off. It was an emotional day for me, and they took such good care of my dog, and got her walking again. But also I got a delivery, of the most beautiful flower arrangement, for the passing of my mom. This place, is a five star plus, in my book. "

"No bad all good"

"Had an appointment to have our dog's claws cut, but you only cut 3 out of 4 paws! If you can cut 3 paws, why can't you cut all 4? What are we supposed to do now?"

"I think that the Arroyo Veterinary Clinic does very well to take care of my dog. I didn’t enjoy the extra wait time, but I appreciate taking precautions to make sure my dog is ok. "

"I wish I hadn’t done 2 dogs for one visit. I’d like a preview of costs beyond visit price. Vaccines and tests were astronomical. I will not be able to sustain that. "

"Zeus was given buprenorphine during his last visit. I was informed the side effect was only sedation. Zeus had a bad reaction, didn’t eat for 3 days. he was anxious, pacing and restless and constipated. His hind legs was not able to support himself and he kept falling. When I called on Monday to ask if this was a side effect, i was informed no. I researched this medication. this is a derivative of morphine and the side effects were what i listed. the office should’ve called me to follow up to see how Zeus was doing ESPECIALLY when this was a new medication for Zeus. So…sorry, i know we’re just one of many patients but we are not going back to Arroyo. Zeus is 14 years old and 6 months. he just needs to enjoy the rest of his life. no more $1000 X-Rays. XRay to rule out cancer…c’mon now. I do want to thank the technician Eileen. she’s been most helpful and nice. "

"Everyone from the front desk to the veterinarian, and the assistance were all professional, and seemed genuinely concerned that my dog was comfortable and happy. They made accommodations for him because he was nervous and needed time to relax and settle. Everything they did with me present with my dog, so that I could comfort him when he was stressed was important to me. The difference between Arroyo vet and another clinic just down the road is that they allow me to be with my dog the entire time. That is of utmost importance to me."

"Dr. Van Gilder was excellent . She treated grizz and me , lol with care and concern . Jessica the tech , who knows grizz from his TPLO surgery was also professional And concerned . Sometimes it’s frustrating when we need an appointment and are told booked 2 weeks out . "

"Feel there is good care. App does not reflect current info for the pet. "

"Your staff is consistently sweet, friendly, professional, and extremely helpful!!!! Ty!!! "

"Very happy with the personal care given to my fur babies "

"Appreciate verbal updates. What to expect. What is needed. Very helpful and informative. "

"My dog Dahlia receives excellent care every time she comes to the clinic."

"Good care, but a little high in price."

"I ador your staff & Doctors….there are times that I actually let them know in person. You are ALL the BEST!"

"Everyone was friendly courteous and professional "

"We loved the quality care and the time the vets took to explain Henny's condition. This is something we didn't receive in the past so we truly feel like you guys care about our dog! Thank you. "

"I just love this place. My dogs are so comfortable here. The DR and techs are amazing. They actually listen to you. With having Hip dysplasia I asked them not to manipulate his hips anymore as it makes him very mean. They listened. Have him on great meds, he is like a kid again. "

"I like the the waiting room was calm and did not have too many pets waiting at the same time. Dr. Kat was very thorough and explained a lot."

"We are always very happy with the care and dedication that Dr. Mavi and the staff give to our cats. The seasonal decoration are also very enjoyable."

"I still do not know what The ingredients are in her new canned diet. The only one I know is Chicken Liver. I asked to speak to Dr Marvi for an explanation and was told he could not talk to me. I drove 30 minutes to get to Arroyo to pick up Portia''s food. That is not good service. I will not feed her this food I waited over a month to get this food and spent a lot of money on an ultra sound. I still do not have a clear picture what is her medical problems. Dianne Richmond"

"We are always treated well and feel like the staff really care about their patients :) Keep up the good work! "

"First time to Arroyo Clinic even though we’ve known our vet from the gym for years. Dr. Mavi is gentle and thorough with a well-defined process to make sure our pets get excellent care. Alexis gave our pets their vaccinations, took their temperatures and was so good handling them both. We are delighted to be new clients. "

"Very good quality of care. I appreciate all the follow ups by phone and email. "

"Haley was our surgery tech on Thursday. She was super helpful, informative, and didn’t rush when I had questions. Front office: Tina and Nicole greeted me very sweetly at drop off and pick up. They are always so kind and helpful on the phone. Dr Mavi took extra time to read the food and bowel movement journal I had kept. He ordered an extra stool sample so we can hopefully get to the bottom of Alf’s bowel movements. Dr Mavi also inspected Alfie’s mouth and assured me he didn’t need the suggested (by VEG) dental x-rays. And Dr Mavi took time to call me before Alfie’s neuter to talk about scrotal ablation to ensure that Alfie recovers well and will feel comfortable in that area for the rest of his life. Everyone is so great. We’re so happy with Arroyo and are grateful our family friends, Tom & Sue Wagner (with little Dexter) suggested Arroyo to us! "

"Staff is always great and doctors really take the time to explain everything and the purpose for certain services. "

"You are so awesome!!!! You took great care of Maggie's needs and helped her through this very tough time in her life. We were so happy to see her come back to feeling good and doing good, too!!! Thank you very much!!!!!"

"I liked having a room with my cars name on both doors. The vet tech was really good. I liked the vet. She had a good attitude. Expensive, but that happens all over. "

"Everyone was so kind. "

"Testing "

"Excellent staff and Dr Mavi was knowledgeable and explained me what is going on with my pet and offered treatment plan accordingly "

"Gracie is well cared for at AVC, and I appreciate the full explanations about her health and treatments. Thanks. Fran The staff is always COOL!"

"Arroyo has taken care of an array of my fur babies throughout my lifetime. I have always been able to depend on their care and advice for my fur babies. "

"Recently moved here from another office. I have a difficult dog and I always felt like I inconvenienced them in multiple ways. Super grateful for the care and accommodation I and my dog receive here. My dog's care here feels like a partnership and it makes all the difference. You are doing a great job!"

"Was there an hour and seemed too long a wait"

"Been going to Arroyo Vet for years with our cats and have always been completely satisfied with the care and attention received. "

"I love Arroyo Vet Clinic. Dr. Mavis was so knowledgeable on dermatology. My dog Bob is getting better by the hour. I will be a forever client with my dog Bob and our three cats. I have found a gem of a vet after years of searching. Staff is also extremely caring and love animals!!! A+++++++++++"

"10s across the Boatd!"

"Everyone was wonderful with Mirai. Very kind and gentle. Very much appreciated how well you treat our cats."

"The team at Arroyo Vet has been stellar! We've been searching for a new vet clinic for our large, chaotic, and stressed pup, but the multiple happy visits and patience the team has provided had Penny happy wiggling her way into the building yesterday. Thank you!"

"Dahlia always receives excellent care when I bring her to the vet clinic."

"Timely with the appointment. Front office staff very friendly. The doctors are very good. Sometimes it’s hard to get in for a visit and every visit is over $700"

"Arroyo isn’t the closest to my house but it is worth the drive because the staff and doctors are so understanding, attentive, and accommodating. My dog is quite difficult and they do so much to accommodate her needs. She loves the vet because of how well she’s treated there. I’m so grateful! "

"You are very professional people Thank you for excellent support to coco. Gracias."

"There is NO bad with Arroyo Veterinary.....just GREA service & a wonderful caring staff.🤗🐕"

"My appt. was 10 days away, so it would have been nice to get a appt. reminder call. I had to go to the pet portal to confirm that I had an appt. Also, I didn't like that my credit card was taken and not given back to me until Binx's lab work was all done."

"It was a last minute effort to get my Buster in for a nail trim as I had no idea I would be in the Bay Area until the evening before. I was quickly accommodated for the following morning at a convenient time to be able to return home North of Sacramento before traffic commenced. And Buster received the best nail trim ever. "

"Great staff! Shoyo was well taken care of!"

"Doctor and assistant are very nice and professional. But my cat seems a little scared by the medical procedures. If the assistant could spend more efforts to connect with the pet emotionally, he would probably do better. But overall great experience. Thank you all!"

"Good as always"

"Everyone was very professional and thoughtful to me and Marvin. There was an emergency with another animal and we had to wait but the tech was very good about keeping me updated and then getting another doctor to take my appointment. Marvin was very comfortable with everyone. Thank you for the great service."

"A professional and caring team. Thank you. "

"Love your staff and doctors and techs. Everyone is so nice and knowledgeable. "

"I always have a great experience at Arroyo. Every vet, technician, front desk staff is extremely kind and courteous. If there’s one thing I’d change, it’s the sometimes confusing reminders I get from the automated system. Sometimes they are vague like “your pet is due for service” and I have to call to see what it’s about. The flea/tick/heartworm reminders are helpful but it would be even better if you had auto-renewing prescriptions or the option to renew straight from the reminder email instead of having to call in. "

"We have never had a bad experience here. In fact our cat is getting comfortable enough to just lay around on the table afterwards until it's time go. Thank you to all the caring staff."

"Had a wonderful experience for Alfie’s first nail trim. My concerns were heard and I felt the tech listened and understood. I wanted his first nail trim to be a really positive experience, so I gave the tech his cookie bag and asked her to treat him when appropriate. He didn’t have a lot to trim, so she was careful to only trim what could be without getting any quicks. Very happy with his first nail appt and for it to be so carefully executed. Front office staff- as always- was very personable and kind. They always greet pets and pet parents so warmly. "

"The staff always treat my cats as if they were their own! I appreciate the loving care and compassion. I miss the Saturday appointments but understand the need for family time. I won't take my pets anywhere else!"

"The care and service are excellent "

"always helpful and reliable. thank you for all that you do. :)"

"great experience for my dogs and me!! It is so wonderful to feel confident with the care my dogs receive. "

"i was only picking up meds"

"Yesterday's visit for my sweet puppy Bear was awesome. The staff was throughout, attentive and thoughtful and we came up with a plan for my Bear."

"Friendly staff, accomodating to my timid pets. "

"I feel confident in the care you give my pets. You are aware of their specific needs and make every effort to make sure they are well taken care of. Thank you! 👍🏼😊"

"Excellent care and knowledgeable , kind staff."

"Everyone was great"

"Lacie hasn't her procedure yet so its too early to make a conclusion."

"My biggest issue is that I was told if appointment schedule was full, and there was an emergency with my pet that I would need to go to an emergency vet. This sends me the message that you care but only when it fits your schedule. It just doesn't strike the right note for me. "

"Great! "

"I have had many pets over my 65 years. I think ARROYO clinic is more outstanding than any I’ve been to. My cats Dr. is outstanding and extremely thorough. One of the best in the business."

"My care of my kitty Sissy was excellent. I love Dr. Andre...I used to see her at Hills vet and found her at Arroyo."

"Dahlia receives excellent care at Arroyo Vet. I am very satisfied that she is well taken care of."

"To much confusion on times to bring my dog in. I called two days before the appointment to confirm details. Then I got two calls and the details got changed including the time to bring him in. My dog sat in the kennel for six hours and that is why the time was changed by the staff to begin with. Because of this the medication I gave him to mellow out wore off and an injection was heaven to be given to calm him down. I was told to give him one of each pill and the directions on the bottle said something different. Staff was nice but it seems as if there is some disconnect going on especially if Tina isn’t there. "

"Our pup had dental work and the entire staff treated him with professionalism and care!"

"Extraordinary care for my two dogs and one cat. I first presented to Arroyo Veterinary Clinic nearly 15 years ago when all other vets could not diagnose my dog's illness. Thank goodness for Dr. Mavi and his amazing staff!!"

"I really appreciate the Care my fur baby got. Within 3 days my baby was back to her normal self. The care it's self was fantastic. It did get a bit overwhelming when the vet started wracking up all the things my baby was overdue for and the list got almost to $800.00. I wish I had insurance for her so I could have gotten everything on that list. Unfortunately with this economy and a being on a tight budget it gets hard. "

"We really appreciate the extra care taken by the staff. Our dog has special needs and they went above to help. Things were thoroughly explained and we were kept in the loop the whole time. They also took time to answer our many questions. We are still waiting for our dog to recover from his surgery but feel like we can reach out to the staff at any time."

"Always a pleasure to work with staff "

"Overall everything was great. arroyo is where I'll always bring my 3 pets...only bad thing was.i was put on hold for about 17 minutes."

"I have always been satisfied with Arroyo. They do a good job and take good care of my kitties, I am very happy with my choice to come to Arroyo Vet."

"The past 3 visits have been flea treatments and nail trim. Your technicians are very kind. No complaints "

"I love the entire staff at Arroyo. From begging to end, everyone I speak with is so helpful. I love that Dr. Mavi sits down, spends time, and his consults are really good. I love going on and sharing my pups with the front office (Tina and get team)."

"A very loving atmosphere. Doctor and tech supper sweet and kind. I love the way they loved my pup as much as I do! Thank you!"

"This was the best experience I've had in a while. Definitely felt at home. "

"DR VANGUILDER has my full trust with Max and has been very helpful and understanding. Faculty has been helpful."

"Everything was handled very professionally as always"

"Overall, we’ve gotten the care we need. At times, however, I have felt some of the recommendations exceeded what was necessary. I understand the need to be thorough but would appreciate a slightly more incremental approach as opposed to all at once, especially for non-emergency care situations - and without knowing the cost repercussions. Yesterday 6/10/24 was a good example of this. We went straight into an eye examination and multiple procedures without me ever understanding the expenses. I didn’t want to impede on the doctor or the tech so I went along with it, but it would have been ideal to know how much that work would cost before proceeding. The bill came out to $451.50."

"The auto prompts didn’t have the reason I was calling. It did say “if you need to speak to someone immediately” but that sounds like an emergency. I needed to talk to someone but I just had a simple question."

"So glad I found you. Wish it had been years ago."

"We will be moving Back to Missouri and are so thankful to have found a wonderful and caring Veterinarian Office… Dr. Mavi took wonderful care of our Duke and Delta Dawn! The staff has been wonderful to Amos and Otis regardless how wild they are! Thank you all for Everything "

"I have been going to Arroyo Vet for years, with different cats. Our own 17 year old female, Pepe, which is an indoor cat. Plus a few different friendly feral cats that we try to take at our house. Carrot is a feral we had spayed and will mostly likely transform to our next indoor cat. She has a sneezing condition which was one of the main reason to bring into Arroyo for care. "

"I did not feel comfortable with the medical recommendations and the price mark ups on the services/medications. "

"Always love your staff and you guys are the best Thank you and thank you !!"

"Yogi has special needs and Dr Mavi has done a wonderful job helping him lead a very happy and comfortable life. Arroyo stays on top of his dental care and all the staff are very kind and love animals"

"Excellent job!! I am transferring Oliver from Banfield to Arroyo. Everyone at Arroyo is wonderful and works very hard. "

"Arroyo Vet Clinic was better then most that I've visited. Short wait, good Patient interactions and willingness to provide information about my pets health. I highly recommend this pet office. "

"I always feel comfortable and welcome and that the staff really cares about my pup! You guys are amazing! Keep it up!"