"Excellent staff! World’s Best Vet! Clean facility and very reasonable prices. I am so thankful that SVAH understands that people love their pets and we want them to have the best care and they provide it with ease! "
- Olympia Jackson
03/30/2023 13:28:12
"I am very pleased to have chosen Spring Valley Animal Hospital! Dr.Herbers has helped me a lot these past few days with making sure my little pup is okay , especially because he is a neonatal. I also love the app and its features. I can’t wait to continue attending , knowing my pup is in the best hands."
- Sabrina Moody
03/23/2023 13:10:01
"I called them in an emergent situation when Mocha was sick and they fit us in right away. The staff were all very understanding of our situation and all so kind and helpful. I have always had the best experiences with both Dr. Gardner and Dr. Megan and highly recommend them to anyone."
- Robyn Carter
03/22/2023 14:17:53
"Had my new puppy’s well visit at Spring Valley and I couldn’t be happier with the care and advice. Thanks to Dr. Megan’s advice, my puppy is doing much better with eating and getting the nutrients she needs consistently throughout the day. "
- Deanna Salinas
03/02/2023 16:15:52
"I love all of the people that work at Spring Valley Animal Hospital. You can tell that they all truly care about your pet, and treat you like family. I also love the fact that you can talk to the doctors face to face, instead of by phone. I also love the app, where you can text any questions/issues you might have with your pet."
- Patrick Balzer
01/25/2023 18:15:36
"I absolutely love the team at Spring Valley. My family has a long history that spans about 20 years, and even when Dr. Alexander retired, the stellar service did not suffer. I love this practice so much that I happily drive from Indian Land, SC (a 60 - 80 min drive depending on traffic) for my sweet Ike's annual exams. Although, I have established care with a local vet for small services nail trims and, God forbid, emergencies, I honestly only trust the team at Spring Valley for Ike's important visits and vaccinations."
- Dawn Jones
09/18/2022 23:31:15
"I love that you are so attentive when I call or send a message through the app. I always get a response in a very short time and that is so important. The last practice we went to would regularly not return my calls which was ultimately why we left. Thank you for caring so much about your patients!"
- Brian Long
08/28/2022 13:45:31
"We came in and from the jump they knew what the problem was. They prescribed the necessary meds & now she’s getting back to her old self . "
- Brittany Ford
08/08/2022 18:40:01
"My experience was amazing. I will recommend you to all my friends with pets."
- Brad Owen
08/05/2022 12:55:25
"Dr. Megan and all of her staff do a wonderful job! They always work us in for our dog Baxter. Everyone is pleasant, professional, and courteous. We live downtown Columbia but we would never consider going to anyone else closer!"
- Michael Butler
08/04/2022 22:07:30
"Winston’s first experience with Dr. Megan and the SVAH team was awesome! Each person we interacted with took time to explain what was happening and they readily answered our questions. Most importantly, Winston was at ease and quickly bonded with everyone he met! "
- Paula Miller
06/22/2022 16:58:11
"Beyond amazing!!! So helpful not only to Maggie but helpful to me to make sure I keep up the care for Maggie! Everyone that I spoke to was polite and just as concerned for Maggie as I was. I might of brought her in but y’all saved her thank you!!!"
- Nicholas Christy
06/11/2022 00:15:02
"I loved everything about the service I got for my babies. First your receptionist fit me into a busy schedule second the technician was so sweet polite and thoughtful last bit far for least the Dr. Was A1 knowledgeable professional kind sincere all around the best service I ever got and I work at an animal hospital 🏥 keep up the phenomenal service and the second Dr that saw scruffy a senior pet eased my mother's soul with his kind witty ways and great service I could go on for days. "
- Nikita Leviston
04/18/2022 04:02:14
"Really friendly staff and super easy paperwork. Love the app and ability to earn points for services. Great idea."
- Samantha Wiegner
03/25/2022 00:55:43
"I am a new client. My 3-year-old female black lab was seen for a new patient well check this week. She has anxiety, especially in that kind of setting. The vet and staff were very accommodating and nice. My dog did fairly well. I liked the staff's approach to handling her. The vet offered a reasonable treatment plan that I was in agreement with. A staff member went over pricing before procedures were done. My husband and I did not feel berated because we did not choose to do everything that was offered medically. We had a good experience. "
- Joy Murray
03/23/2022 15:43:09
"Everything was amazing, each employee was very kind and sweet. Vet was very nice to Sallie and made sure to answer each one of our questions!"
- Morgan Thompson
03/20/2022 22:51:01
"My dog and cat both felt completely at ease during their check up appointment. This, and the fact that they were able to be seen at the same time, made me so much more relaxed. We have always loved Dr. Gardner, and were happy to follow her to this new location at Spring Valley. Your front desk staff go above and beyond when it comes to customer service."
- Gina Lane
03/10/2022 20:25:19
"Every single person we met was very welcoming and answered all the questions I had. I also appreciated the follow up call from Sue the next day to see how my fur baby was doing (especially since she received a new to her vaccine and injection). It brings me great comfort knowing that we have established excellent care. We were spoiled by our previous vet and vet tech, who we can no longer see because we moved out of state. They knew us by our first names and built a strong rapport with their clients. For over 2 years, my pup would run excitedly into their office. I was worried we would not be able to build similar rapport with the same vet and vet tech now that we are living in a bigger city. After one visit, I no longer have those worries and am so glad that we found Spring Valley. PS Mary Katherine (apologies if I misspelled) is amazing! After chatting with her about what I was looking for, she had Dr. Megan oversee our appointment. Dr. Megan recommended an allergy treatment that has already significantly improved my pup’s quality of life. We look forward to our next appointment with Mary Katherine for a booster shot. I am fully expecting my pup to excitedly run to the front door to see her new friends!"
- Ashley Schroeder
03/09/2022 21:14:33
"It was a great experience super clean friendly faces would 10/10 recommend to anyone ik with a pet staff took the time to explain things to me as I haven’t had a puppy in over 10 years at this point overall great experience "
- Alexa Johnson
03/09/2022 20:13:04
"Really like the personal touch. Everyone is so friendly and welcoming. I have received care for my dog there that I have not received any where else and I've had pets for many year. Appreciate all the notifications for shots and upcoming treatments and exams. The vet is very thorough and dedicated to her practice. "
- Cheryl Leysath
02/28/2022 14:34:39
"You guys are the best! So kind and attentive. Everyone of the staff are kind and friendly. The Veterinarian is second to none. She is so kind and displays here care of animals and their people. "
- Robert Smith
02/06/2022 19:41:37
"Wonderful experience!! The receptionist was very helpful getting us in last minute. She even called to make sure we were ok since the roads were icy. All the staff did great and our dog is doing much better. "
- Jenny Baker
01/24/2022 00:10:43
"I'm so happy that I have find your clinic!! From the front desk to all nurses and doctor thank you so much for your kindness and care ❤️ "
- Zlata Hallmon
01/01/2022 22:14:49
"Your practice (staff and doctors) are amazing and professional! You all are detailed and efficient! We at Paals are extremely grateful to have you take care of the health and well-being of our in training dogs! Thank you for all you do! PAALS"
- Allie Rich
09/24/2021 16:23:23
"Everyone was extremely friendly, helpful and knowledgeable. I was very comfortable considering it was my first visit. I'd recommend"
- Evelyn Tucker
09/18/2021 21:19:41
"Mollie was given the absolute best care! We love Dr. Megan and all of the staff!! "
- Courtney Tucker
09/18/2021 17:59:19
"You guys did absolutely amazing. I informed your secretary that my pup had high anxiety and been turned around at other vet clinics. You guys insured that my pup would get everything she needed to get back healthy and i am so appreciative. Plus a room full of women handling everything was even more amazing. "
- Sandra Martinez
09/18/2021 17:26:58
"An amazing first impression started with Ms. Sue who answered the phone when I called. I was scatter-brained and anxious I gave Ms. Sue my Virginia information. She kindly with a bit of humor said "sweetie, are you sure that's your address?" Her tone was patient and comforting. We arrive and taking to see theDr. Megan and her team immediately. Dr. Megan is professional, caring, compassionate, funny, and ultimately the best I've ever met when it comes to our fur baby. I officially have made Spring Valley our new primary care doctor. "
- Kerion Carter
09/17/2021 22:18:47
"It was easy to get an appointment and my new little fur baby got the best care and lots of love. I'm elated that we found the veterinary home. Thanks for the additional advice on daily and weekly maintenance items. You all are simply the best. You call tell you all love what you do!"
- Monica Brooks
09/10/2021 02:55:33
"I love the staff and their interaction with my dog. They were experienced, attentive, and the wait was minimal to none. I am their newest reliable patient parent. You will not be disappointed if you love your furry family member!"
- Asia Miller
08/25/2021 22:58:44
"Best vet experience I've ever had. Doctor thoroughly cover everything with us in detail. Vet techs were super sweet to my kitty."
- Sona Coshal
08/14/2021 21:05:24
"I was so impressed with the overall experience, starting from the time I called to make the appointment to the follow up after the appointment. I love the app and the email contacts. The office visit was awesome. Muffin got a lot of love. Love the way the assistant came in the exam and went over all of Muffin's history and gave me information on what she needed and even itemized all of the needed services so I would know what the cost was before checking out. I really love Dr. Herbers. Very thorough and wonderful personality. I felt right at home with the entire experience. Very professional and caring!!! "
- Cheryl Leysath
07/25/2021 00:40:48
"Everyone we came in contact with at the office was so super nice and made us feel very welcome and they were so knowledgeable about things I didn't even no about a dog. Dr. Meghan and her staff were excellent we will continue to have them as our Vet from now on."
- Justine Smith
07/23/2021 13:58:29
"Me and my dogs always have a wonderful visit with Dr. Gardner - she is the best! Mary Catherine is also wonderful, helpful, and so pleasant to deal with. Also, we always have wonderful customer service at the front desk"
- Joyce Brooks
07/14/2021 23:33:08
"The staff was very helpful and gentle with my timid dogs and everyone was efficient and courteous!"
- Valarie Faille
07/08/2021 21:06:05
"Absolutely amazing! Our first visit was so welcoming! You guys are the absolute sweetest and so caring for my big baby Zeus. Thank you for being so patient with him as he can be overly excited, handled him perfectly! Thank you so much, so excited to be apart of the spring valley family "
- Alexis Tucker
06/28/2021 21:15:17
"I really enjoy the friendly staff and doctors their. I love the fact that they really care about the pets and I've had nothing but good experiences with them. And also the chats where I can get in touch with them with any problems or questions."
- Drifford Burt
06/23/2021 11:38:56
"This was our first visit. Staff was friendly. We were in and out in a timely manner. Our questions were answered to our satisfaction. Most importantly, Mollie was examined with compassion, diagnosed, treated and seems to be all better now. Thank you for working us in so quickly for a first, emergency visit. "
- Susan Bolin
06/15/2021 17:43:23
"I moved to this practice when Dr Gardner moved. It meant traveling 20 minutes vs 3 minutes but the transition has been seamless and the staff is just wonderful. Everyone is helpful and I appreciate the automation components. I love the app for ordering and requesting appointments. So happy I made the switch to Spring Valley Animal Hospital."
- Gina Barchiesi
06/11/2021 18:27:06
"You all are so great and kind. You had availability to see my cat on the day I called, you were nice on the phone, you were extremely kind and knowledgeable during examination, the appointment was quick and easy, the resources like the app/emails/Epethealth are perfection, and the call back the next day to check how my cat was doing was the best. I’m really happy to be going to you for help."
- Arman Koranloo
06/10/2021 17:57:59
"Everything y’all have done has been absolutely amazing, by far the best experience I’ve had with a vet clinic. I love everyone there, they are all amazing and helpful. Overall a great atmosphere and great people. "
- Lauren Mizell
06/09/2021 03:18:05
"Banjo loves coming to see you all. As soon as he gets a whiff of where we are he gets overly excited. Thanks for helping to keep him healthy."
- PJ Butler
06/03/2021 19:11:14
"Very professional service on a last minute appointment for our cat. Thank you for the quality of care you provided. We will continue to use your services in the future"
- Pam Landon
06/01/2021 21:31:49
"Always great care with my animals!! "
- Melissa Dixon
05/30/2021 16:15:38
"Good experience. Staff very friendly and professional. "
- Nadine Pouncy
05/30/2021 15:07:28
"Everyone was so friendly , and they made us feel so welcome and they did an awesome job.with Bella .All the service was great.keep up the good work"
- Callie Williams
05/29/2021 03:15:18
"We love SVAH!! You treat our dog like part of your family. You are always so kind to our dog and her humans. "
- Nikki Dennis
05/28/2021 21:29:31
"You were able to see my dog Rosie who is not even a patient there. You all work her in for a possible UTI. My dog was pretty miserable and you all were able to help her out. Thank you!"
- Joy Murray
05/28/2021 17:42:25
"I felt so comfortable from the moment I walked in! My baby means everything to me so I am very particular about how handles him. Thank you all very being so friendly, caring, and loving!"
- Mary Keene
05/27/2021 17:47:48
"I'm new in Columbia, and the service I received for my Chihuahua was great. The staff was friendly, and caring. "
- Sonda Holloway-Randolph
05/26/2021 22:06:34
"Wonderful experience. I felt like my puppy was in excellent,caring hands."
- Pam Mills
05/18/2021 20:43:31
"I love the holistic, personal, and cutting edge care that SVAH provides. Dr Huber and Dr Gardner are the best, and you can see that they care deeply for the health of your pet. My dog has become healthier, more pain free, and suffers less from arthritis since going to SVAH."
- Sabrina Harris
05/12/2021 21:59:54
"It was an amazing experience like the energy in your office was great I feel like my dog will truly be safe there and I’m so glad that Ace and I are apart of the family "
- Natalya Salters
04/29/2021 16:14:07
"Augustus was more at ease than he has ever been at a vet appointment. I am very excited that he wasn’t anxious to be there. Looking forward to going back from now on. "
- James Williamson
04/21/2021 02:05:02
"You have been great with both of my babies. You care, which is priceless."
- Jennifer Lisznyai
04/01/2021 01:05:35
"We were extremely impressed with Dr. Megan Herbers and the staff at SVAH on our first visit.The care team was very thorough and attentive and Dr. Megan really went the extra mile to listen and provide the best care possible for our cat. I would definitely reccomend SVAH, and especially Dr. Megan."
- Rob Mueller
03/13/2021 00:31:18
"I don’t have any negative thing to say about the visit I have had, everything was very professional, and a amazing vibe, everyone was so friendly and so caring, that all I can ask for!! Thank y’all to the entire staff!"
- Gregory Gainyard
03/06/2021 20:18:14
"No waiting for my appointment. Solved my pets problem and given a product to try and keep it for happening again. "
- Cathie Nocella
03/06/2021 16:36:46
"Everybody there was awesome, I wouldn't change a thing. I love that I can stay there with my pet, even with COVID. It made me much more comfortable bring my pet for the first time. "
- Rebekah Land
03/05/2021 22:13:48
"The staff is friendly and very knowledgeable. The office is welcoming, clean and tidy. The pricing is manageable. "
- Georgina Hance
02/26/2021 17:30:08
"We love you guys!! You treat our dog like family. "
- Nikki Dennis
02/24/2021 17:32:34
"Mary Katherine was awesome and very helpful in helping me get the most important shots for my Cali within my budget. Melinda gave me a great vibe when I called. I was originally just looking for prices, but I ended up calling right back and booking the appointment based on her. So glad I did. Dr. Megan was super nice, as well! I love that a treat bag was given with my visit and I will DEFINITELY be recommending your facility to anyone I can!"
- Melanie Robinson
02/24/2021 17:29:04
"You guys are great I never hesitate to call if there is an issue with my pets because I know I will get an immediate appointment and that means the world to us. Thank you"
- Christine White
02/10/2021 01:38:49
"We always appreciate the wonderful care you give our Buzzy. The sweet affection you show your patient is very much appreciated. "
- Pamela Nance
01/24/2021 23:49:35
"This facility is awesome! The staff is always professional and pleasant. Great customer service and caring attitudes. Clean, organized, and inviting facility. Melinda and Sue are fantastic! We enjoy bringing our pets here and are very pleased. They really show care and concern about our furry family members and provide excellent service. Dr. Megan is awesome as well. Highly recommend Spring Valley Animal Hospital!!"
- Jamie Rivera
01/22/2021 06:35:19
"It's very early in the morning as I do this post. But I absolutely love this veterinarian facility. Is the minute you walk in you're greeted by Sue or another wonderful person at the desk and then immediately taken to a room and just a great experience even if you're going through stress with your pet or a death of your pet it's just a common environment I love I love everyone there it may sound stupid but I do I recommend it to anyone who is looking for their next veterinarian"
- Annie Paduano
01/21/2021 11:32:04
"Love it here! Everyone from receptionist, tech and Dr., are always so great and my pet is treated with love and respect. Requests for information and/or appointments are handled promptly. Questions are answered fully. Very satisfied with the services, and we’ve been coming since 2015, which is when we moved here. 😀 "
- Earl Jackson
01/17/2021 23:22:39
"Good location and easy to get in and out. Great staff and Doctors. I feel comfortable taking BoBo to SpringValley AH. "
- Chris Cooper
01/15/2021 14:04:56
"Awesome! Dr. Gardner is a Rock Star! "
- Michael Levey
01/10/2021 01:22:21
"I’ve been a customer for many years and trust the staff with my precious fur babies without a doubt. They are always very accommodating when making appointments and fitting us in on a moment’s notice."
- Maureen Clucas
01/09/2021 22:28:45
"Over the years, I have seen, at least a dozen veterinarians, and I feel that Spring Valley Animal Hospital is among the best. Professional veterinary care is essential, of course, but when it comes to animals, it is also important to be gentle and show compassion. I sense that each time I visit."
- Robert Martin
01/09/2021 00:23:14
"Had a great experience! Staff was so helpful getting Nova in quickly. Much appreciated!!"
- Carrie Smith
12/30/2020 21:27:27
"My first experience was really good. Everyone was super friendly and professional. I look forward to future visits. "
- DaNajah O'Neal
12/26/2020 02:01:59
"Our first appointment was a wonderful experience. Sue was so cordial and caring. What an asset she is! I came to Spring Valley because I discovered my beloved Dr. Gardner was now practicing there. I have loved having Dr Gardner care for my Pets for years. I had 6 at one point and she cared about and treated each one so special. She always has the time to talk with me so patiently about all their needs and to answer all my question. I already know we are going to love all our visits to SVAC. "
- Joyce Brooks
12/20/2020 15:51:55
"Very easy and quick scheduling and appointments."
- Kaeliegh Rappley
12/17/2020 23:30:24
"Excellent visit. Love the new decor. Professional and friendly staff who loves our Cody...highly recommend to all that ask us."
- Christine Jumper
12/12/2020 03:49:51
"Everyone is very friendly and professional. I wouldn’t bring my cat anywhere else."
- Katherine Mohamed
12/10/2020 07:16:37
"I am so impressed with everyone’s kindness and professionalism. It meant the world to me Best to all Kay"
- Kay Denham
12/08/2020 23:30:15
"Doing great! We could find a vet closer but very much trust everyone at Spring Valley Vet."
- Gina Pounds
12/05/2020 01:41:40
"Amazing I am a new dog mom and I love how comfortable he was ! Thank you all so much!!"
- Lexus Gittens
12/04/2020 01:34:06
"I felt like my dog, Boots, was important and I was very happy with the care and love he received!"
- Linda Hood
12/04/2020 01:21:00
"Our first experience with the clinic was great. Everyone was nice, easy to work with and the clinic was clean. Happy, friendly place. "
- Chris Sarafin
12/03/2020 05:05:12
"Y’all are wonderful as always. Remi and myself know we are in the best care every time we come in. Thanks again!!!"
- Robert Licata
11/24/2020 23:07:36
"Very nice staff! Really like the exam table that lifts up for a large dog. Also, being able to sedate our dog for nail trim is very helpful!"
- Janet Sloan
11/19/2020 16:16:43
"Everytime I brought Ruth in to you Dr. Herbers always did a good job taking care of her. After she passed away everyone expressed their thoughts about how sorry they were. That is why when we got our new Boston Terrier we came back to see all of you. "
- Dennis Johnsey
11/06/2020 15:21:21
"Our pet Pouncer was a patient of Dr. Alexanders, so we knew where to come when we got Stevie. We love Dr. Megan and all of you! I feel that everyone listens and is very caring and compassionate toward all of your patients."
- Kenneth Johnson
11/03/2020 17:17:25
"My new puppy and I felt very welcomed when we came for our first appointment. Everyone was so generous and gave me a lot of insight on how to properly train her. I loved our experience !"
- Shanetta James
11/02/2020 11:58:17
"My husband and I were talking about y’all on our way home from our visit with Allie!! Y’all are absolutely awesome!!! Y’all are loving with our fur babies!! Your prices are fair!! And you always find a way to fit us in!!! We love y’all!!!!"
- Dana Quin
11/01/2020 16:53:22
"Always outstanding care for our fur babies from the staff ! "
- Melissa Dixon
11/01/2020 15:13:32
"Staff is professional and friendly. Service is fully explained and cost disclosed prior to treatment. Outstanding practice!"
- James Epley
10/30/2020 22:08:36
"Sooty had a great experience when he was neutered last week. He did well and healed nicely. We always go here. Thanks again fro such great care! Thanks, Sooty, Tito and Sharon"
- Jesus Carrion
10/29/2020 14:15:19
"Dr. Megan made space to see my dog Bonnie yesterday morning when I called in that I thought she had a stroke. Dr. quickly identified the problem as Vertigo, treated her and sent us home to recover. Bonnie was doing better that evening and almost back to normal today. All my animals love Dr. M and she and the staff are so caring and great at their profession. You can see how much they love their patients. We are so grateful."
- Nancy Kirvan
10/28/2020 14:40:15
"All 3 dogs are happy to see Dr Megan! She takes really good care of them. Everyone is always Friendly & helpful. "
- Beth Tankersley
10/27/2020 16:50:27
"Thank you so for taking time to ensure Buffy's comfort and my understanding of what was and could be going on with her health. She is already feeling better. "
- Hilton Gilbert
10/26/2020 00:10:38
"Everyone was friendly, office was very clean & neat. My first experience was great."
- Susan Morey
10/25/2020 21:19:34
"Hi, I only visited once because Miles and I love Dr. Gardner. She has helped me a lot with him. I like the fact that your practice is not extra large, everyone was pleasant and helpful, and they were kind in giving me a nice goody bag. My only beef is you are located on the highway, and it scares me in the event my dogs got out. I parked in the front, but I know there is parking in the back, which I will do from now on. Thank you!"
- Diane Ryan
10/25/2020 16:18:13
"Everyone here was great and friendly "
- Tammy Hamblin
10/18/2020 10:02:18
"Thank you for making my girls more comfortable with the visit. I appreciate Dr. Hiebers and the technician being calm, quiet during the visit when they each became very nervous. Everyone was welcoming and answered all of my questions. "
- Malynda Mulvany
10/10/2020 21:06:45
"I found everyone to be extremely nice and caring and I really like the vet, Dr. Herbers. She was so helpful and professional, and I felt like my pet was in great hands. I cannot complain about the price either, it seemed to be very reasonable."
- Nancy Bove
10/09/2020 00:22:46
"I really appreciated the service that I got in felt that they cared about my animals. I also appreciated the honesty from the veterinarian about my older dog whose health is failing. I felt that she helped me to choose the right test and things that I could afford and give my pet the best care that I could without gouging me financially. Now my pet can get the best care I can afford with her assistance"
- Janet Boone
10/04/2020 17:10:09