"Ordering medicines for my dog was very easy! "

"My dog Jolly was too scared to go inside to have her nails cut. She was shaking all over and would not budge out of the car. So the lovely tech( can’t remember her name) cut her nails in the car . !!!!!! It was a success!! Jolly was fine while her nails were cut! Thank you for your thoughtfulness and creative solution."

"Our visit was great! Doctor DeTolla was so kind and reassuring, and she did a thorough check of our dog Sophie and diagnosed the problem. The tech, Courtney, was also fantastic -- friendly and competent. Both the doctor and the vet provided us the best possible visit. I also appreciate that your office calls to follow up the day after a visit. It shows how caring your hospital is. Thank you! Christine W."

"Wonderful experience at the clinic. Caring staff."

"Vet tech very sweet, answered my questions. She was very kind when she took Cooper into the clinic."

"Great! I really appreciate being able to fit us in for last minute emergencies!"

"I ordered medication for my pet and was met at the door was a quick and efficient visit"

"Excellent! Everyone was thoughtful and kind, as well as knowledgeable , thorough and attentive. Not only to Amber,but also to me. Very much appreciated."

"Weekend hours are difficult, and that seems to be the time when things like blood in the urine happen for our dog. Debbie was really helpful in getting our pup what she needed so that we didn’t wait until Monday to get her treatment. She’s been there for me through two dogs now and is always warm and supportive!"

"Everyone was willing to take the time to talk. Didn't feel rushed."

"I ordered cat food and picked it up that day. I was happy that what I needed was in stock. "

"Fine"

"Everything they told aligned with my pets. Super happy. "

"ALWAYS SO HAPPY WITH THE TECHNICIANS AND VETS.....SO KIND AND KNOWLEDGEABLE!"

"I very pleased with the service and interactions with all staff. Everyone is helpful, and takes the time to ask and answer questions. "

"I switched from a Vet office I'd been using for years after just one appointment with one of your Vets at another location. We travel 35 mins just to come to your clinic and every appointment with Acton has proved worth the ride for both kitty and companion human..lol Friendly, professional from front door through each step of our experience. This makes a HUGE difference, especially as staff/techs who answer phones, etc are sometimes the first voice one hears when something isn't going well with my cat. Can't thank you enougg!"

"Very quick and efficient with the Covid protocol "

"Tyson and I love visiting and have the best experience here! super thankful"

"The prices are amazing and you can tell these people care about there job and the animals they care for"

"Quick response for an appointment. Practical and helpful information for preparing for my dog's senior stage in life."

"Very good. Greeted in lot, everyone took good notes, got my info updated from my previous vet, Doc came out after and discussed visit!!!"

"I am appreciative of our visit. The tech was helpful and the Vet called to review details about Coconut. We are pleased. "

"No reservations at all. Professional, accommodating, timely, solution-focussed"

"Great!!! Awesome!!!"

"EVERYTHING was amazing, as usual... we love all of the doctors AND other staff! "

"The vet tech that greeted us was friendly and made sure she recorded all of the info and questions. The vet (Dr. Palmer) was extremely friendly and patient with all of my questions. I never felt rushed which is tremendous for me, a first time dog mom. The practice was busier than usual which I can understand for a Monday morning and they got Simba in as soon as they could."

"I love bringing my dog to your hospital. Our dog is terrified, but no one there makes us feel we are a bother. The pet handler is always kind, and the vet is always kind and informative. Even the various people who answer the phone are so kind and helpful. We so appreciate it."

"very caring and thorough. Staff treats "Munch" very well."

"The service was both friendly and professional; that the staff cares for the well being of my dog, Buster, is evident. There is always a next day follow up to see how Buster is doing. Great job!"

"Dr. Parker was very thorough with my cat’s exam and treatment. She followed up the next day with the test results. Also, scheduling appointment was easy and I got a reminder call and email."

"No issues "

"I really appreciate you fitting us in last minute! I was worried about Roscoe and happy that you could lay eyes on him!"

"I think the office is doing a great job taking care of everyone and communicating to me during visits while we are all altering our habits during covid times. I have never felt that my pets are getting lesser care, or that I get less attention during our visits while i wait in the car and talk to the Drs. on the phone. Thanks for doing such a great job!"

"I have been bringing my pets to AAH for years. I live in Carlisle and originally went to the Carlisle Animal Hospital but when the doctor there retired to Vermont, I believe, and his assistant, Dr. Betty (Johnston) moved over to AAH and some consortium took over CCH, I followed, Dr. Betty. Over the years I have had a very good relationship with the doctors there and my dogs have all been very happy to visit the doctor! I think that's a very good sign. I understand that the present health situation, the virus, has made things difficult – I was not able to come in with Byron when he got his heart worm test – but this will pass! As you can surmise, i have no complaints – just keep up the good work! "

"Great "

"Debbie was so attentive to help me get the tick medicine for my puppy and instead of leaving it in the sun, monitored the door the entire time, until I came to pick it up. Thank you, Debbie!!"

"We love your practice - everyone is always kind and responsive. And we have always felt we get amazing healthcare for our precious pup of 13 years We thank you for taking such wonderful care of our dog We recommend you frequently Very grateful "

"All good."

"Under the circumstances (the pandemic), you are doing well. Can't wait to get back inside and see all my veterinary friends!"

"I thought you were very caring for my 20 year old cats quality of life and gave us good advice. You suggested baby food which is the first thing he has eaten w/o throwing up. Thank you"

"As always, very accommodating, friendly and knowledgeable. "

"Answered all questions, quick to report post-op status, next-day follow-up call to check progress, plus Vet and technicians thought Floki was extremely cute."

"Quality dialogue and information in the pet's best interest."

"Excellent no complaints as of now! "

"We are always happy with the care our pets receive at AAH. Dr. Grosser is wonderful, explains everything in a way we can understand. Stephen was great, I felt very confident putting Chica and Muffy in his care. This was hard as we had just adopted them 2 months prior and knew they would scared. "

"Always a positive experience when bringing our fur family members to the vets. Looking forward to getting back inside the building and having person to person communication instead of over the phone. Thanks for doing a great job! "

"you guys are all great. "

"Very happy with. Every one"

"I think you and your staff are doing very well."

"Good"

"My dog is difficult when it comes to checking her ears since she's had a history of ear infections. You have done a great job working with me and her to get samples, provide medication, and somehow keep her from disliking vet visits!"

"We’re very happy so far "

"Excellent care of Uno Dr. Flessas explained everything very clearly to us . We never feel rushed when we bring Uno. "

"I honestly don’t mind the whole collect the dog from the car routine. It’s much easier for me! Keep up the great work!"

"We appreciate your being so kind and sensitive to Toby's quirks and dog reactivity. "

"Great"

"Always good to have my dogs checked by Dr. Johnstone."

"Appointment time was right on and the length of the appointment was quick "

"Really all was good"

"Always efficient and caring."

"Excellent. Debbie at the front desk is the best. Got us the same day I called. Incredible. Even called back to see if we wanted to move the appointment up when another client cancelled. Doctor was also amazing. Can't thank you enough!! "

"Dr. Johnson was extremely thorough and pickup on a few things we hadn’t noticed. We’re grateful for that. She also took the time to discuss tick born prevention vaccines in depth and gave me good advice. And, Steve, the vet tech was also very kind and knowledgeable. "

"Great!"

"So pleased with the care we have received so far."

"Great! I am so grateful to have you guys!!"

"very nice "

"Thank you for communicating honestly with me about Sandy"

"Just fine."

"The staff was great and the vet. Was great too."

"Our dogs always receive the beat care. All of the staff is knowledgeable and kind. "

"We love going to the Acton Hospital. The people are friendly. "

"We've only had two visits so far , but are very happy with our dealings with Acton Animal Hospital."

"We love Dr. Johnston, and know she takes good care of our dog. The associate who came to pick up our pet and communicate with me was very nice and considerate. I miss being there for the exam, but understand this is the safest for everyone involved."

"At our 14 year old cat’s annual visit the fur mats on her belly were noted and I was asked if I wanted the vet to shave them. I didn’t think they were bad so I said no. Two months later the mats were worse and much more widespread and I knew my cat would not allow me to do anything for them so I called Acton Animal Hospital to see if they could help. And help they did. Apparently my cat is much better behaved for them and allowed them to shave her belly. Both my cat and I were very happy with the whole experience!"

"All is good, thanks!"

"We have always found your office more than ready to take care of our “babies”. They are so special to us and it’s comforting to know you are there for us."

"Service was excellent and quick. "

"Whoever came out and took care of Monte was excellent. Super friendly. I had brought a bunch of busy work to do while I waited in my car, but he was done in 10 minutes. "

"Really appreciated the time, attention and detailed information from the vet and techs!"

"All is well"

"All good as far as I see. You guys have taken good care of Pixel and Ripley."

"We were so impressed. You were efficient and caring for Maddie and offered three choices of treatment."

"Very responsive from office staff records chase&follow-up from other vet office ( multiple receptionists Debbie**, Denise** and perhaps others were terrific), all employees extremely sensitive to the extreme case Andrew was in over 2 offices and 1 vet hospital, tech getting Andrew in and out for blood panel was wonderful and super efficient with both of us in very cold weatherand tight timing, and Dr Grosser was great on follow-up care, & future scheduling of meds & vaccinations, and of course the empathy expressed and shared by all on the best of all outcomes that could have come out of Andrew's correct diagnosis and care. He's on the mend and JOY exists n so many moments of this case. Thank You - great coordination with Jarrettsville Vet in MD and Univ Penn Vet Hospital in Philadelphia. "

"I love Acton Animal Hospital!"

"I would like visits in person however I know that is not possible. You guys d an excellent job handling the situation! "

"Very prompt and answered all my questions. Very different not going to the building but totally understand and they handled it very professionally. "

"Everything was very good, from handing Lucy off to the assistant to getting to be part of the exam through the window. Dr. Johnston is great. Professional, caring and patient with her patient. "

"The staff is wonderful. Very caring and considerate. Dr Johnston is thorough and patient. "

"Our visit was easygoing. Thank you! "

"Everyone is great - so helpful and patient, even with vet-shy patients."

"Always friendly and helpful at front desk. Usually not too long to wait. Very good service."

"Dr. Parker quite clearly cared about Moxie, her potential illness, and my family’s reaction. She was compassionate and empathetic. Great experience. "

"You’re doing great. I’ve been seeing you regularly with my almost 16 yo Shih Tzu with some serious aging issues. I always feel you give me the best advice on how to take care of him and provide treatments for his ailments. And I know you care!"

"Kind caretakers for our Stella "

"I felt a lot more relaxed once I knew she was in your hands and you gave me all of the information and advice for her care that I needed."

"Excellent service, especially with the pandemic. Rachel is professional and helpful as always."

"I love brining my cat to the Acton Animal Hospital! Everything is great : )"

"All things considered (COVID), you guys are doing a fantastic job and I appreciate the way you care for my pets!"

"I don’t have any complaints Betty and Suri always get wonderful care. Whenever I need care for them right away I always get in the same day. "

"I have only been to the clinic a few times, but each visit was a very positive experience. Since the pandemic prevents owners from accompanying their dogs into the exam room, I especially appreciate Dr. Flessas taking the time to come out with my dog to explain her diagnosis and treatment plan. "