"Great service. I watched the staff deal with each emergency with compassion empathy and sympathy. In a time like that it is a comfort in knowing that there is a place out there that can help"
- Marsha Akers
03/09/2019 18:18:41
"Great. I appreciate the updates and excellent care in taking care of my furbabies."
- Angela Venuto-Ashton
03/09/2019 18:13:25
"Thank you for making this heartbreaking experience and our decision with our sweet Dinky a little easier. We miss him dearly. 💔"
- Terri Argabright
03/09/2019 17:15:03
"No problems with service or prices. Thank you for having a 24 hour treatment center."
- Gordon Crawford
03/09/2019 14:10:16
"very good experience with you guys, very caring people ! great first time visit !"
- Lisa Millirons
03/08/2019 20:17:04
"I was very impressed by the personable service I was provided over the phone and the recommendation to bring Gizmo in. Once we arrived Gizmo was seen right away which I was extremely grateful for since I was already probably over anxious about Gizmo's health. They saw him right away, gave us an update as soon as possible and thoroughly explained his treatment and what to expect overnight when we got home. This was the first time I have had a medical emergency regarding Gizmo and I will be forever grateful for the service that we were given!"
- Anthony Fields
03/08/2019 19:04:13
"Super friendly and helpful! Easy to talk to, not rushed to get off the phone when I had a lot of questions. I appreciate that... Understanding my pet and what is going on is very important! "
- Michelle Booth
03/07/2019 17:52:14
"Appreciate you high level professionalism, your loving care and responsiveness "
- Tatiana Braine
03/06/2019 23:39:29
"Prompt, knowledgeable, and effective service! A great experience."
- Joel Austin
03/06/2019 22:08:07
"Very professional and helpful!!! Took dog right back and didn’t have to wait for euthanization. Appreciate the kindness!!!"
- Cindy Talton
03/05/2019 20:45:30
"Service was good personnel friendly was good telling the problem "
- Fredrick McKern
03/05/2019 19:52:24
"They were great at caring for my fur baby."
- Teresa Guilliams
03/05/2019 18:36:23
"You all did a wonderful job with Layla. The Dr took the time to call Va Tech and speak with the dr there. The dr was wonderful. "
- Joyce Adams
03/05/2019 02:19:33
"I felt like our dog was really well cared for and in good hands! I appreciated that everything was explained ahead of time so I knew what to expect (including treatment plan, course, and costs). I also liked that we could call at any time to check in. The wait was longer than expected but it was also a busy time and I appreciated that the vet acknowledged that it was a long wait. I was a little confused about the discharge diagnosis and plans and it might have been helpful to speak with the vet on call about it. "
- Elizabeth Nowak
03/04/2019 21:13:47
"The care was professional. The wait was long, and the tests and exam were expensive. That's what one would expect from an emergency veterinary service, though. "
- Katherine Grimes
03/04/2019 20:11:48
"Everyone was very nice and professional when taking care of my little Angel. When the doctor discharged Angel , the receptionist explained all the doctors orders for Angel to me. Gave me her meds that she needed to take for pain / inflammation. "
- Marian Sleboda
03/04/2019 18:33:11
"Over all the experience was good. It would have been nice to get a copy of our dog’s bloodwork results. "
- Amber Scott
03/04/2019 04:02:19
"I am happy that my pup is ok."
- William Farne
03/03/2019 18:26:39
"From the time we got there,all the staff were very calm and caring and gave us information on Buffy's status. When we returned the next day, we had made a decision about her and the Dr's info confirmed that decision. He explained the procedure which helped as we stayed with her. On the clerical part being able to get that part done before her passing and then to be able to leave was very helpful. Thank you for the care you gave Buffy and us."
- Penny Prevo
03/01/2019 23:22:06
"Everyone seems to care about good service and taking care of your pet."
- Donnita Mathena
03/01/2019 15:08:35
"Thank you for your compassion in dealing with our loss. "
- Chad Hall
02/28/2019 14:11:26
"Great care...long long wait"
- Barbie Blark
02/27/2019 19:50:52
"Service was great had a little wait but wasn't excessive did good job of explaining things did have a little concern when I heard my pet Yelp but realized why after explanation"
- Pam Spangler
02/26/2019 22:42:45
"Service and care was great. Staff cared about us and our pets needs."
- Tena Jones
02/26/2019 17:10:19
"It was excellent service. Everyone was so caring and thoughtful. Can not say a bad thing about it. Would recommend to everyone that needs emergency care for their pet. I was very SATISFIED over all"
- Susan C Benson
02/26/2019 17:06:01
"Service was awesome, hospitality awesome, keep up the great work. "
- Donnie Gibson
02/26/2019 01:36:07
"This was my first time ever needing emergency care for my fur baby. I had been up all night. From the first phone call and all the way through, each person was helpful and caring. Dr. Haring was such just wonderful. She explained everything and seemed compassionate toward my Amigo. Thank you all!"
- Brenda L Manning
02/25/2019 23:09:16
"Maggie was very sick when I brought her in. You made accommodation to see her ASAP. I appreciate that! The vet was very nice and fast acting. "
- Randall Hollandsworth
02/25/2019 18:07:15
"Tho our experience with you was for a very sad reason, we were very impressed with the quality of care Charlie received and the frequency of updates we got from the doctors. Thanks so much!"
- Jeannine Day
02/24/2019 17:10:15
"No issues"
- Dawn Ray
02/24/2019 01:16:43
"I've had nothing but the best service at all times. "
- Donna Lusk
02/23/2019 21:16:51
"Excellent experience. Friendly, compassionate staff"
- Carol Powell
02/22/2019 18:18:19
"I had brought Smokey in late that night as we live a hour away. I received the news no pet owner ever wants to hear and We made the decision to let Smokey go that night. The staff was fantastic to me and Smokey. My husband had to come from work over a hour away Dr. Gallagher and the vet tech allowed me to sit in the room with Smokey and wait on my husband. They would rotate coming in and checking on me and answering any questions I had. The support and compassion that I received from them that night meant the world to me. They all spoke to Smokey so sweetly and treated him so well, making sure he was as comfortable as he could be in that moment. I would just like to thank everyone that helped us that night, compassion like that should not go unnoticed so I want to acknowledge and thank you all. "
- Kristi Persinger
02/22/2019 03:21:52
"The staff is excellent and friendly. Love the staff, they do everything possible to cure our babies. "
- Randall Gray
02/21/2019 17:15:39
"we truly appreciate how you really cared for kolbeann. it makes a scary time for both us and our furbabies a lot less scarier. thank you for caring as much as we do. gail mayo"
- Gail Mayo
02/20/2019 17:27:46
"I appreciate all that was done. Staff were great and helpful."
- Karen L Witt
02/20/2019 15:15:47
"Great reception. Dr. explained things well."
- Sharon Francisco
02/20/2019 14:45:30
" I’ve had to bring pets here two different times for emergency situations. Both times my pets were well taken care of, seen quickly and the communication was always great. "
- Patrick Patterson
02/19/2019 18:22:38
"Wonderful care. The wait was a little long to be seen (~ 2-2.5 hrs) but I suspect that was because there were a lot of emergencies and maybe only one veterinarian available. "
- Joy Collins
02/18/2019 17:05:41
"Everything was great. Staff was friendly and did everything to help with the care of our dog"
- Ashby And Kim Coleman
02/18/2019 06:43:02
"Thank you for taking good care of my puppy!!!"
- Yvonne Rice
02/18/2019 01:14:27
"Excellent care for our beloved greyhound and excellent communication with us. "
- Vanessa Swanson
02/17/2019 23:00:21
"You know, one has to expect a lengthy wait time in any emergency situation due to triage of animal patients."
- Bonny Branch
02/17/2019 03:10:20
"I was very happy with the care my pet received. I would like to have been able to be with her while the dr was examining her."
- Kathleen Kruger
02/16/2019 14:13:57
"Efficient, competent, and compassionate with my animals! "
- Carrie Herrington
02/16/2019 08:18:07
- Mark Turnbull
02/16/2019 06:39:35
"No problems here:) Was seen almost immediately and was very happy with the cost. Great job!"
- Jamie Palmer
02/15/2019 19:21:01