"The technician that came out to take my dog for her surgery was great. I was worried and she had all the right things to say to help me feel more at ease :) "
- Jennifer Salerno
06/08/2020 11:50:08
"Handling of COVID was professional and everyone was on their game "
- Allison Jendry
06/07/2020 18:49:42
"Very happy with our experience. Tech came out promptly to get Murphy. Felt very comfortable with the set up."
- Vicki Taylor
06/04/2020 16:41:05
"Always prompt and courteous! Wonderful staff!"
- Lynne and Scott Armstrong
06/03/2020 23:07:18
"Staying curbside while you took Zella for her appointment was new, of course, yet it was very smooth and easy. I had brought our other mini schnauzer, Koda, along for the ride so he loved the extra petting time while we waited for Zella! :)"
- Marybeth Jackson
06/02/2020 14:51:17
"You guys are doing great!"
- Allie Phillips
05/28/2020 18:52:46
"The people at the new Hartland clinic were wonderful, and it’s closer to me by about 15 minutes. "
- Sheena Lewis
05/28/2020 00:23:51
"The visit was smooth and quick. Due to Covid 19 we needed to stay in our car. The tech came out got the dogs and off they went for their appointment. Dr. called after and explained all that was done and if I had any concerns. Dogs love everyone there!!!! Would NEVER go anywhere else."
- Anna Hagopian
05/27/2020 15:28:58
"I have always been very happy with Town and Country. I have been there for 15 years plus and have recommended others to go there."
- Tracey Cisman
05/26/2020 18:23:13
"Can’t think of a bad thing to say! You helped me quickly and efficiently. Your procedures are excellent in dealing with the virus while still offering great care and good customer service. "
- Karen Pryser
05/23/2020 23:57:02
"I WAS VERY CONFIDENT GIVING MY DOGS TO THE KIND TECHS. I WAS ( AFTER THE CONSULT IONS ) GIVEN A REPORT BY MY VET THAT WAS FRIENDLY, CONCISE AND EASILY UNDERSTOOD REPORT OF MY DOG’S VISIT. I APPRECIATE THAT MORE THAN I CAN SAY. THANK YOU ALL ! "
- Karen Spitller
05/23/2020 16:06:32
"Everything was great. Thankful you figured out how to see our pets and still stay safe."
- Debbie Blackbourn
05/23/2020 01:27:17
"Very please with how everything was handled given the state of the world"
- Angela Hardnock
05/21/2020 19:59:00
"My dog and I were both very nervous about him having to go in the building alone. The vet tech was very kind to him when she got him out of the car even though he didn't make it easy. I was so happy when I got home and saw that his nails had been trimmed even though I'd forgotten to ask to have that done."
- Erica Blackbourn
05/19/2020 00:02:10
"You are all super. I know it has been an exhausting time with pandemic but you are truly exceptional. The way you have handled the operation of examining our pets, giving their shots, talking with the vet on the phone was a wonderful experience. Please keep up the good job. Lacey (her mom Linda) Webb"
- Linda Webb
05/15/2020 21:27:02
"Been bringing the kids there for seven years. Love the place, the people and the service. "
- Mike Root
05/15/2020 21:11:07
"We were happy with the service we received in Hartland especially under the Coronavirus. Thanks to all the employees are Town and Country for taking such good care of everyone's pets."
- Terry Zeitz
05/15/2020 20:51:25
"Dr. Sharbowki was AWESOME as always."
- Bill Yohn
05/15/2020 19:50:29
"Everything was great and staff handled the social distancing well."
- Norma Hays
05/15/2020 19:31:37
"Nothing to improve, you are doing great!"
- Kim Brown
05/06/2020 16:43:03
"Your are doing a great job. "
- Margo Metzger
05/04/2020 16:11:23
"It shows how much you care for our furry family members. "
- Kristen Miller
05/04/2020 00:42:33
"Your the reason I don't leave Livingston county, we've been enjoying your professional and courteous staff. Thank you "
- Tim Messer
05/03/2020 03:12:29
"All my experiences has been great. "
- Doreen Thiels
05/02/2020 22:08:28
"Great job! Thanks so much for being open and helping our pets during this time! I've been there three times now and it has gone very smoothly."
- Gretchen Hertz
05/02/2020 02:33:16
"Great! Friendly and helpful on the phone and in person. I came to pick up food for my cat, and it seemed that you have a smooth system down for operating during this time of the pandemic. "
- Alison Lane
05/02/2020 00:35:55
"Excellent service during the Covid 19 restrictions. Very comfortable with the process."
- Thomas Baugh
04/30/2020 21:02:01
"The drop off service was better than hanging out in the waiting room. I could work from my car, listen to my own music and not have to be concerned with other peoples pets."
- Laurie Gustafson
04/30/2020 18:27:55
"Very good system for dealing with the pandemic"
- Deborah Gerhardt
04/28/2020 20:04:53
"Efficient and thorough. They always take very good care of our dog."
- David Downs
04/27/2020 13:42:42
"Towne and Country have been wonderful to work with. Even through the pandemic, their service has been unwavering. The staff have all been polite in handling our calls and questions. Taking care of the needs of all our "kids", Nina, Natasha and Sansa. We are so lucky to have them has our vet!"
- Sara Lamb
04/27/2020 11:38:06
"Your caring team did a great job savings Delilah’s life after her blood sugar crashed."
- Sandra Wright
04/26/2020 22:59:48
"I was happy with my interaction Spoke to Heather on phone and at door We realize it very difficult times For everyone right now You have to PROTECT your staff in order to remain able to take care of our animals I'm sure we will all be happy when our State is back to normal visits with our Veterinarians And our doctors Stay Safe Thank you guys The Cuellar s"
- Renee/Bill Cuellar
04/26/2020 16:05:39
"Everything went smooth with pick up in car and all the staff were so nice! Thank you "
- Matt&Amy Pashak
04/26/2020 10:50:30
"You are all doing a fabulous job! Thank you for being our Heroes!!! "
- Susan Wyatt
04/24/2020 20:07:17
"Our experience went very well. The scheduling, drop off, and pickup worked nicely given the constraints of the current pandemic. "
- George Davinich
04/23/2020 17:33:25
"We were kept informed about our pet's progress during her appointment, and we felt the wait time was appropriate. It appears as if the staff and doctors have a a good system to treat our pets amid COVID19. Thank you!"
- Stephen Didyk
04/21/2020 19:08:29
"Staff are personable and very knowledgeable. You all care about helping me keep our pets healthy. Thank you! "
- Pollyanne McKillop
04/21/2020 15:20:33
"Super easy visit and very efficient under the current pandemic. "
- Shari & Charles Kirby
04/20/2020 14:06:56
"Great job providing safety and service to pets and their families during the COVID pandemic. "
- Julie McGahey
04/19/2020 18:44:57
"WE'VE ALWAYS RECEIVED EXCELLENT SERVICE FOR OUR DOG, LEROY. QUESTIONS WERE ALWAYS ANSWERED AND SUGGESTIONS GIVEN FOR "WHAT IFS""
- Drema Barber
04/19/2020 04:43:06
"Great service, Dr. Gerster was wonderful!"
- Jennifer Barrett
04/18/2020 16:45:52
"We always receive excellent top-notch care! Dr. Gerster is the most amazing, dedicated, knowledgeable, caring doctor in the entire world! He always knows what is best for our family! We absolutely love him. He is very dedicated to his patients. We are so lucky to have him for our doctor! Willie loves coming there! Willie is always treated wonderful and he is always taken excellent care of! Dr Gerster and his staff truly care! Thank you so much! We truly appreciate all you do for us! "
- Tina & Joe Reddick
04/12/2020 00:06:08
"All of our experiences with your staff have been excellent."
- Michelle Nold
04/10/2020 01:23:08
"It was a very good social distancing appointment due to Covid 19. Everyone was so professional, and kept things moving along. When Frankie was seen last month for another issue, we were very impressed how well she was taken care of, and how well the medication protocol worked for her bacterial infection."
- Marty Ward
04/09/2020 18:27:35
"You were kind and enthusiastic and as always, friendly and welcoming. "
- Mary & Matt Putra
04/09/2020 16:12:46
"Very satisfied with the service and care that Savannah has received...we have been long time clients and will continue to be so. Thank you - the process for parking lot input works well."
- Peggy / John Galleher
04/09/2020 15:27:48
"Love this office. Took great care of our Mona and gave me over the phone advise on Duke our puppy"
- Lisa Noskowiak
04/09/2020 14:09:45
"We appreciate all your honest and help. Giving us options on how to keep our little ones well."
- Laura/Paula Slack
04/09/2020 14:09:04
"Keep up the good work thanks "
- Susan Pizzuti
04/08/2020 19:17:13
"Just needed flea medication, but was done over the phone. The tech than brought it to our car. She had a mask & gloves and was so sweet. I know it's alot more work for staff with the pandemic, but everyone was very nice & efficient."
- Clarissa Schulz
04/08/2020 18:21:43
"My husband and I drive from Fenton because we love you guys so much. You treat my fur children with respect and love. Its important that they love their doctor as well and none of my 4 have ever had the shakes or cries when there at your office. Great job Towne and Country "
- Kari/Jason Juracek
04/01/2020 12:59:21
"Due to lockdown, I thought you all did a great job!!"
- Jack Ringwood
04/01/2020 03:09:46
"Great care for our pets"
- Brad & Lori Killian
03/31/2020 14:24:36
"We think you are doing a great job with our German Shepherd Lexie."
- Jane Jones
03/30/2020 19:57:54
"great job!"
- Jean Dendel
03/30/2020 12:20:49
"Great staff and service the best around "
- Jerry VanBuskirk
03/28/2020 23:53:50
"Loved the procedures that are in place during this pandemic"
- Sheryl Moylan
03/27/2020 15:46:19
"Curbside service was great, and the communication by phone worked out really well. I almost wish I could do that all the time!"
- Michael/Stacy Carroll
03/26/2020 22:04:53
"I only have good things to say about Towne and Country. My dog is over a hundred pounds and I am unable to bring him in myself without help. His ears got infected and the Dr. let me swab his ears and bring the swabs in so they could treat him with the right meds. The tech came to my car and explained everything. It was a short wait for the ear test to come back. The doctor, the tech, everyone was so kind and helpful, and I was grateful to not have to struggle to bring him in. I won't go to another Vet, I have been going to Towne and Country for about 20+ years with Drs. Gerster, and Dr. Lubinski. Love them! "
- Mary Bell
03/25/2020 16:15:37
"Considering the circumstances, the appointment was still handled with care and I left informed. "
- Michael & Brenna Wheeler
03/25/2020 10:15:22
"We’ve been coming to T&C for the last 25 years and I really appreciated the new approach to this virus situation. Actually the appointment took less time than usual. Keep up the great job! Stay safe and healthy!"
- Daniel/Donna Larou
03/24/2020 18:48:29
"We had a pet emergency and you got us in almost immediately when everywhere else could not get us in for hours. We are genuinely thankful for that. "
- Ashley Smith
03/24/2020 15:08:11
"I was very happy to see the efforts made to still see my dogs for their vaccinations during this time. I was please to see the safety precautions taken to keep everyone safe during the visit. "
- Duane/ Linda Linder
03/23/2020 19:10:03
"I have not had a bad experience at Town and Country, and I have been going therefor over 15 years."
- Debra Williams
03/22/2020 23:00:42
"Great doctors and appointment availability "
- Lisa McPherson
03/21/2020 15:35:06
"Great case, compassionate personnel."
- Carolyn Robinson
03/16/2020 18:02:04
"Murphy loves coming into Towne and Country Animal Hospital! It is such a warm and welcoming environment."
- Katherine VanAntwerp
03/16/2020 17:26:37
"Love the new Hartland office! Front desk, vet tech, and veterinarians were all friendly, knowledgeable, and helpful. We were focused on, not rushed. Great visit. "
- Karen Bartholomew
03/13/2020 19:28:24
"I love Town and Country. They have always taken good care of us."
- Tracey Cisman
03/12/2020 22:26:16
"We consulted with Dr Labinski today. She is knowledgeable and relatable. Willing to discuss issues, questions and concerns regarding my dogs. Thanks Dr Labinski!"
- Diane Barrett
03/05/2020 18:23:44
"Great job! Friendly, caring, educational. "
- Cynthia Fink
03/04/2020 17:08:46
"I liked that I was able to bring my sick dog in on a Sunday night."
- Cherilyn Popovits
03/03/2020 18:14:28
"Wonderful doctors and loving staff."
- Susan Ruhnow
03/03/2020 15:33:55
"Wonderful! I always have a positive experience which is why I haven’t changed vets even though I now live in Milford."
- Nathalia Calderon
03/01/2020 15:05:05
"Very friendly and the visits were both quick. "
- Darrin Wagner
02/29/2020 21:42:38
"You all are so caring .everytime we bring Ruby it has been excellent care Staff is awsome & very friendly I would change nothing Best place I ever took ouer Puppy Thank you very much Mrs Margarete Webster"
- David Webster
02/28/2020 18:06:23
"Comet comes once a week for an allergy shot and I think it’s so great that the staff makes it a fun experience for him. So he isn’t afraid to come in. "
- Mary Ann Essenmacher
02/26/2020 21:07:45
"You guy's are the BEST!!! Thank you sooooo much for always being there for our family!!! We really do Appreciate you!!! Sincerely, The Boswell-Avellino Family"
- Trish Avellino
02/25/2020 00:12:45
"Your staff is exceptional and one of the reasons why we've been coming here for 26 yrs."
- Tim Messer
02/20/2020 01:42:45
"You all are always so friendly! Calvin LOVES walking through your doors and knows he’s going to get all the pets (even after 5 shots he was happy!!!)"
- Emily Hofsess
02/17/2020 23:58:43
"Always professional and takes very good care of our dog."
- Cheryl & Peter Robertson
02/13/2020 21:56:46
"I've been going here for about 7 years with my 3 babies. Love the new location 😍. Closer to home. Always feel I get GREAT CARE and FAIR PRICING. Won't go anywhere else."
- Mike Root
02/13/2020 15:26:12
"Great service. Lovely, clean facility with caring staff "
- Thomas Baugh
02/13/2020 13:47:18
"Dr. Perkins is very kind and provides excellent care for my cat, Emma."
- Susan St. Peter
02/12/2020 21:26:07
"Fast, friendly "
- Marybeth Jackson
02/11/2020 19:08:01
"I am soooooo glad Hartland is open - Love our Dog Doc. She was awesome and you could tell she really cared. "
- Kimberly Wilczewski
02/11/2020 13:02:01
"Dr Gerster went above and beyond trying to find a way to help my dog for a better quality for life yet mindful of my expenses and set me up the good Rx to help me afford medicine options for my dog. I am very grateful for her! "
- Rhonda McConville
02/10/2020 22:31:17
"Absolutely no problems. Timely and Friendly. Art"
- Art & Karen Bucki
02/05/2020 20:31:47
"Christine working at front desk was so kind and helpful when I called asking if I needed to make an appointment to get monthly preventatives. When I showed up to pick them up, they were already waiting for me at the front desk."
- Sarah Kujawa
02/05/2020 19:10:00
"As always, we were greeted with a smile by Sarah and only waited a few minutes for Joanna to bring us into the exam room. She was her pleasant self, took the information we needed to provide and explained everything. Dr. Sharbowski was in to see us and took the time necessary to examine Beckett and provide information about his Adequan injections. Always a professional and friendly staff."
- Susan Wyatt
02/05/2020 16:12:56
"Great people!"
- Steve Krawcke
02/01/2020 00:34:22
"I got in and out for Lulu's rabies shot - it was great!"
- Laurie Zielinski
01/31/2020 18:19:14
"We always receive EXCELLENT care!!!! Dr. Greater is the most kind, caring, knowledgeable, dedicated doctor that ever walked the earth!!! Joanna is absolutely wonderful!!!! Kathy at the front desk is super!! We love the doctors and staff!!! Very caring and dedicated!!! Thank you for always taking great care of us!!!!! "
- Tina & Joe Reddick
01/26/2020 13:07:31
"I am pleased with the level of care and the knowledge of Peanut's health care providers. Everyone treats Peanut very well. I feel confident that he is receiving very good care every time we come in. Peanut is 14 years old, so he is quite a senior patient. "
- Gloria Pappalardo
01/25/2020 22:07:57
"Went in for bloodwork, and were seen in a timely manner, as they always do. The Dr. and staff, are always so kind to our pet. Makes me comfortable because they address all my questions, and don’t feel rushed in and out. 👍"
- Debra Williams
01/25/2020 15:04:21
"Thank you for your caring."
- Dave Vance
01/23/2020 19:43:41
"Your doctors are friendly and caring towards both our dogs. Listening to our concerns and coming up with treatment plans that work is much appreciated. We know we can always count on great service."
- Stephanie Shinkle
01/23/2020 14:54:59
"I just stopped in to pick up Aubrey and Velvet's monthly preventatives in my most recent visit. The receptionist answered a few questions for me and was most helpful, as always. "
- Elizabeth Reese
01/22/2020 03:43:41
"I love the new Hartland Office !! So convenient for us !! "
- Don Bowman
01/20/2020 17:34:44