"I just stopped in to pick up Aubrey and Velvet's monthly preventatives in my most recent visit. The receptionist answered a few questions for me and was most helpful, as always. "
- Elizabeth Reese
01/22/2020 03:43:41
"I love the new Hartland Office !! So convenient for us !! "
- Don Bowman
01/20/2020 17:34:44
"Keep & help my cats stay healthy. Good follow-up & notifications of vaccines, etc.. Lots of appointment days & times available. Have senior discount to help us afford care. Emergency care available"
- Suzanne Enciso
01/17/2020 19:45:37
"We boarded all three of our dogs. We were very pleased with their stay. Our dogs came home happy healthy and nice smelling.The staff was more than happy to give me a report when I called on how they were doing. Also I felt at ease knowing that the staff knew them and they were in good hands should a medical emergency arise."
- Anna Hagopian
01/16/2020 12:10:13
"everyone was so pleasant and caring!!"
- Deanna Skicki
01/14/2020 02:02:00
"Veterinarian was great and address all rubys problems!"
- Robert & Karen Shoemaker
01/13/2020 23:11:47
"I didn't have to wait only a few minutes before I was called. Both the tech and the vet were very helpful and went out of their way to make sure that I got the information that I required."
- Debbie Blackbourn
01/13/2020 21:13:57
"Excellent staff! Every one is helpful and friendly. "
- Lynne and Scott Armstrong
01/10/2020 00:14:54
"We had an excellent visit at Towne & Country, as always!"
- John Wehrly
01/07/2020 20:47:14
"Town & Country is great. Took care of my cat’s small surgery, & kept me well informed before & after. And, my cat is doing great!"
- Laura Schrader
01/05/2020 15:33:02
"I am very satisfied with the care my pets get here. I believe the techs and the Vets understand the connection I have with my pets and are conscious about the cost associated with taking care of them as well."
- Shannon Wehner
01/03/2020 09:48:44
"No complaints. I never have to wait long, and the staff is very caring and educated. Thank you"
- Jared Seltenright
01/02/2020 22:16:58
"Careful examination and willing to answer all my questions"
- Amanda & Deloris Kisiel
12/30/2019 03:06:56
"We have no complaints. We love the staff at Town and Country. They have always been kind and have taken great care of our cats. Thanks for all you do."
- Dianne Archer
12/29/2019 20:46:40
"Really great experience. Good explanation and discussion regarding surgery for Phoenix. "
- Shari & Charles Kirby
12/17/2019 19:01:51
"Always excellent care and service We’ve been coming here since the 90’s!"
- Karen Meaney
12/16/2019 18:16:34
"Daisy had an ear infection. T+C was able to see her the same day I called. We were in and out. Everyone was polite and thoughtful. The exam room was clean. Daisy has been going there for 9+ years. This is my third dog who has been taken care of. It seems a little pricy but everything is these days. Yes I’ll be coming forever!"
- Ruth/Andrew Weber
12/12/2019 20:26:09
"We always receive great service...we have been very happy for many dogs and many years."
- Peggy / John Galleher
12/08/2019 23:20:41
"Everyone is very friendly. The answer all of my questions with patients."
- Colleen Rourke
12/08/2019 13:01:28
"Doctor spent more time doing a physical exam of my dog. I liked this, felt he was very attentive. "
- Julie McGahey
12/07/2019 21:20:23
"Both of my dogs have been patients for years. Friendly and caring staff!"
- Allison Jendry
12/07/2019 17:44:01
"Everyone at Town and Country have done an excellent job treating Sammy."
- Charles Wilson
12/04/2019 00:46:44
"All the staff is ALWAYS helpful, professional, and compassionate."
- Patricia Bohn
11/25/2019 03:05:05
"The check in and check out process is done in a timely manner. People seem concerned about the pets and their care. "
- Cathy Apple
11/24/2019 23:35:17
"Helpful staff. Gave price comparisons for yearly shot vsmonthly for heart worm &a flea &a tick. Answered all questions and brought up points I hadn't thought to ask, but grateful she did."
- Richard Rumpz
11/18/2019 02:24:58
"I noticed improvement with the reception area...employees were more attentive upon entering. The reception area is always clean and relaxing. Dr Gerster is very empathetic and patiently answers my concerns with details I’m able to relate to and understand."
- Marian Deland
11/14/2019 19:37:12
"You are the best vet I have had in 35 years of loving cats. I pass up 3 vets to come to you. "
- Pat Rogers
11/14/2019 16:21:27
"Keep up the good work. Short wait, friendly staff and knowledgeable doctors."
- Bonnie & Andrew Kussmaul
11/05/2019 02:19:06
"Great. We love the whole team."
- Charlotte Wilsher
11/03/2019 19:21:26
"Taking proper care of a pet is a big responsibility, especially when they are young! Though I am an experienced pet "parent," I realize that I occasionally need to consult the experts. When I became somewhat concerned about the changing appearance of Velvet's incision site, some days after her spaying surgery, I made an appointment. Dr. Perkins and the team were extremely thorough, checking for a raised temperature and determining if any infection was present, as well as explaining to me the potential causes of the minor swelling that appeared. Velvet got a clean bill of health, but was placed on antibiotics as a precaution. I was actually given the option of going with antibiotics or merely cleaning the site once daily, but I took my standard approach of asking what the doctor would do in such an instance. I feel that Towne and Country can be trusted to provide sound advice, as well as expert care, so I always take that advice! Caution seems always to be a guiding principle with the staff. The appearance of Velvet's incision has improved -- she was probably a little more active than she should have been following surgery (it's difficult to keep a Jack Russell still!). Again, Towne and Country comes to the rescue!"
- Elizabeth Reese
11/03/2019 01:26:49
"As always our visit was excellent!! Dr Gerster is the most kind, caring, knowledgeable, dedicated, amazing doctor that ever walked the earth! He has been our doctor for over twenty years!! He truly cares. He is a wonderful doctor. He is so thorough and knowledgeable!! "
- Tina & Joe Reddick
11/02/2019 18:58:23
"We see Dr.Sharbowski for our rabbit & find she's very thorough, caring + tenacious about deciding what's the best for him. We are very pleased & feel quite comfortable w her."
- Ana&Andy Roach/Furioso
10/30/2019 11:01:57
"I always feel we get GREAT SERVICE from GREAT PEOPLE at FAIR PRICES."
- Mike Root
10/28/2019 21:00:46
"Always a great experience!!"
- Kati Willemse
10/24/2019 14:48:20
"Dora loves going to the vet's, she loves to see all the tech's and we have never had any issues. We have tried to take her else where to just get her nails cut but she screams and won't let them touch her. Please keep up the great work. Thanks for the love and caring you give Dora."
- Shawn & Jannie Terry
10/22/2019 20:53:44
"the experience is always a nice one, the lobby and rooms are always clean, and the techs and docs are always friendly. my pets are happy and well taken care off whenever they are there "
- Andy Fulton
10/22/2019 14:35:46
"We love Towne & Country. We tried 2 other vets when we moved up here 20 years ago, and then we found Town & Country! And we've stayed ever since. You've taken care of 3 of our dogs and we've all been satisfied."
- Linda Eaves
10/17/2019 22:21:57
"I was greeted and Katie was weighed and in minutes they came and got her since all she needed was a bordetella shot and brought her right back and I checked out and went home. It was the fastest appointment I have had anywhere and appreciated it greatly."
- Candace Wood
10/17/2019 00:18:24
"Loved all of the staff. They were very accommodating and let me stay in my car till they were ready! My appointment time was earlier which was great since I arrived early. I even like the cute signs on the walls in the examination rooms "
- Tricia Bell
10/16/2019 20:39:00
"I love both Dr. Gersters’"
- Kathy Gibbs
10/14/2019 14:30:04
"LOVE, LOVE, LOVE OUR VETERINARIAN! The vet tech was great with our little girl."
- Jeff DeLong
10/14/2019 12:38:18
"The care my pet receives at Town & Country Animal Hospital is 2nd to none. The Dr’s are kind & always take the time to listen, no matter how many questions I ask. :). For a 1st time dog owner that means so much! Our 2 year old English Bull Terrier had a rough 1st year, Town & Country saved his life & took excellent care of him through his surgeries. We will always be so thankful for that & the wonderful continued preventative care he receives with each visit."
- Debbie Zwolinski
10/13/2019 17:27:08
"We were able to get in after hours right away and you took great care of our Buster "
- Jackie Rabold
10/12/2019 22:36:59
"I was seen very shortly after I arrived. The staff are all very friendly and kind. The doctor listened to my concerns and provided answers and suggested changes that will benefit my dog and me. I appreciate that!"
- Gloria Pappalardo
10/12/2019 21:24:34
"As always, everyone at Towne & Country takes very good care of Beckett. Sarah is always happy to see us and always takes the time to greet us. Kelly is just amazing and always is pleasant, caring and thoughtful. Melissa does a super job at everything and this visit, she snuggled with Beckett during his x-rays, keeping him calm. "
- Susan Wyatt
10/10/2019 20:15:09
"We have a pretty long history with Towne and Country. Rufus, our dog, has had a number of problems over the years and we have turned to Doctors Mr. and Mrs. Gerster for their reliable services. Recently our beagle had become inexplicably uncomfortable and obviously in some sort of pain. We scheduled our appointment with T.C.A.H. hoping to possibly see one of the Gersters, but they weren't available. Instead, we were given to Doctor Lubinski, whom I've never seen before. She was everything that was needed to address our concerns and give comfort to both Rufus and ourselves. Thank you Dr. Lubinski. Her diagnosis was prompt and accurate. Within a couple of hours, after Rufus was given prescribed medication, he was back to his regular Beagle behavior. I feel like we have found a true professional in Dr. Lubinski. I hope she stays with T.C.A.H. as I'm sure we'll be back again and I know the Gersters are always extremely busy. Dr. Lubinski did a great service for Rufus and Jeanne and me. Thank you again."
- Jeanne/Laughlan Campbell
10/05/2019 23:17:11
"The Gerster family is the best!!! "
- Heather and Adam New
10/05/2019 21:47:59
"You’re doing excellent!! We have only received the best treatment and care from everyone at Towne & Country. "
- Susanne Towler
10/02/2019 01:45:49
"The staff is very friendly & my pets don't seem to mind going to the vets. "
- Linda Vaught
09/29/2019 16:32:24
"You've taken of all our dogs since 1994 so there is the best comment I can give....thanx....Teddy, Turbo, Tyler, Tanner and Baxter..."
- Tim Messer
09/28/2019 03:13:15
"You've been caring for our dogs for 20 years. We have had excellent care all along. "
- Peggy / John Galleher
09/26/2019 15:25:57
"Very helpful and pleasant receptionist when I came in to purchase the prescription diet for my cats. "
- Pamela Blair
09/24/2019 21:42:22
"Good I love you guys"
- Michael McMillan
09/21/2019 19:11:50
"People are both pleasant and efficient"
- Kathleen Krumpholz
09/20/2019 14:02:37
"Everyone was courteous. No problems"
- Patty Kelly
09/20/2019 01:16:06
"I've only been there one time previously but both times I found the staff to be compassionate and knowledgeable"
- Cheryl Burda
09/19/2019 19:49:17
"We have been extremely happy since moving Brighton . We use you for all our pet needs . "
- Mike Boren
09/17/2019 19:53:26
"Very pleased with the doctor and the wait time was minimal. "
- Peter and Diane Healy
09/15/2019 22:48:05
"We have brought 2 pets to your clinic and have always received great care and compassion from all the vets we have seen!"
- Brian Hanselman
09/13/2019 19:57:31
"I arrived a half hour before my appointment and was told it might be a bit of a wait, which I expected when I arrived early. We were brought back right away, given our shots (and cheese!) and were out 5 minutes BEFORE our scheduled appointment time! Very pleased with the service during our visit. "
- Kristan Fishburn
09/13/2019 14:15:35
"Fantastic. Good news or bad news, your staff has always taken good care of us and our pets."
- Gina Leinninger
09/11/2019 16:10:45
"Excellent service. Caring vets and personnel."
- Virginia Himich
09/11/2019 15:51:12
"The office manager, Melissa, is beyond amazing!"
- Melissa Swim
09/10/2019 00:29:57
"We are so thankful for Dr. Gerster and his entire staff! Dr. Gerster has been our doctor for over twenty years! We ALWAYS receive EXCELLENT care!!!!! Dr. Gerster and his staff are truly amazing!!!! "
- Tina & Joe Reddick
09/08/2019 17:57:33
"You have wonderful, congenial staff. From the receptionists, to the techs and to the doctors, I was given detailed information on "what to do" after his surgery which I was appreciative of. Thank you for being so great and caring. Anna"
- Anna Hagopian
09/06/2019 11:40:18
"As usual, Towne & Country's thoroughness and caution brought a positive resolution to an unanticipated pet crisis. Velvet's somewhat delayed reaction to her vaccinations had me quite concerned, but Dr. Sharbowski came to the rescue, making both our new puppy's hives and our worries disappear."
- Elizabeth Reese
09/03/2019 19:39:23
"Dr Perkins is always amazing with my pets. He quickly and confidently diagnoses them and always tries to help avoid unnecessary tests etc. All of my pets love him and the whole staff!"
- Lynette Arpi
09/03/2019 14:20:54
"Best care I have had from a vet"
- David Maves
08/26/2019 20:35:06
"Friendly and prompt. THANKS!"
- Marybeth Jackson
08/26/2019 15:00:44
"I was very impressed that my vet offered me a pee pad and towel to put in my cat's crate to keep him dry on the way home. He drools excessively during car rides and I forgot to bring a towel. I didn't have to wait long to be taken back to the exam room or for the vet tech and vet to see us."
- Erica Blackbourn
08/20/2019 21:44:13
"Always excellent front desk staff who are happy to answer questions and provide help with whatever we need! I love the office and you can tell everyone working there is passionate about animals!"
- Kaitlyn Cwiertak
08/17/2019 14:30:39
"Everyone is friendly and helpful. I appreciate the care that they put into our dog’s health. Not getting charged an office visit for every recheck is also a huge plus in my book. "
- Melissa Burger
08/12/2019 11:21:44
"I love Town & Country; all the Dr’s are extremely knowledgeable, friendly & attentive. "
- Debbie Zwolinski
08/11/2019 20:27:33
"You guys did a great job handling my reactive dog. She had minimal stress and I was able to spend enough time to get all of my questions answered. You did not make me feel rushed."
- Archie Hoebecke
08/06/2019 01:44:56
"Dr Sharbowski is great at figuring out pets problems"
- Sharon Liddle
08/04/2019 19:48:22
"My pets have always been taken good care of by all the staff at Towne and County. "
- Doreen Thiels
08/04/2019 04:56:48
"Just quick stop to pick up a dog food order. Easy. Quick. No real wait. Everyone is always friendly."
- Eric Winn
08/01/2019 22:12:41
"Happy to see the improvement in the receptionist area!! Also..impressed to not only get an appt on a Sunday...but lo and behold we got the owner treating our dog!! Best experience ever!"
- Marian Deland
07/30/2019 03:40:44
"Staff at the front desk was very friendly! It’s nice seeing smiling faces when I walk in there! "
- Darrin Wagner
07/29/2019 18:06:04
"We experienced warm, friendly and caring service. My pup is better and back to her old self. "
- Jennifer Havenstein
07/25/2019 19:09:38
"Very pleased with all the doctors that Rugby has seen. Always can get an appointment when needed. The reception staff are nice"
- Debra Long
07/25/2019 10:24:17
"Friendly knowledge staff. "
- Diana Goss
07/24/2019 12:32:35
"We were very happy with the the vet tech's and Dr Sharbowski's treatment and cautious care of Wyatt during the visit. "
- Laura Schultz
07/24/2019 09:34:01
"The care our dogs receive by the Towne and Country veterinarians and staff is wonderful. The doctors are knowledgeable, kind to the dogs and do not force expensive tests or treatments when they are not needed or would not be beneficial to the animal. The staff are always nice and show concern for you and your pet. Great people!"
- Sharron Kennedy
07/23/2019 12:19:05
"We could not be happier with everything about town and country"
- George MacDonald
07/15/2019 02:04:48
"Love bringing our dogs to Towne and Country. Everyone is kind, patient and very professional yet showing love and care for our dogs."
- Philip Chaps
07/10/2019 14:34:51
"The staff is just great, from Sarah that always greets us and takes time to catch up with what Beckett has been up to to Kelly and Erin that are just the best tech's that could possibly be. They always treat us so very well and we're glad to have Towne & Country as our vets. "
- Susan Wyatt
07/04/2019 20:48:55
"We’ve been grateful to have your caring staff there to help us treat our baby. We really appreciate your friendly and efficient desk staff, your knowledgeable techs, and Dr. Perkins’ expertise in treating Coco’s kidney disease. We are thankful to have been blessed with 2+ years of additional time with our kitty so far, post KD diagnosis. Each additional day with her is a gift, and we are thankful to your office for helping us have each one. I can only imagine the heartbreaking things your staff must see regularly, when caring for innocent animals. Please know your work, and your compassion for your patients are both really appreciated and noticed! "
- Elizabeth Zaebst
06/25/2019 16:36:04
"Excellent as always!! Everyone was caring, compassionate, extremely knowledgeable, friendly and reassuring. "
- John Wehrly
06/24/2019 20:07:46
"Had a great experience, vets really pay attention to Lincoln (my dog) & his needs. I never feel rushed, always able to get an appt that fits my schedule. "
- Shirley Cook
06/24/2019 13:20:55
"19 years and counting! We are always pleased with the expertise! From kind and professional ladies checking our dog in to the doctor examining our dog - we know our dog is always in good hands! "
- Cheryl & Peter Robertson
06/22/2019 22:36:31
"You did excellent. We throughly trust you all, and the problem with her eyes was promptly taken care of."
- Linda Webb
06/19/2019 18:27:07
"Great service. Love the understanding of big dogs and their needs."
- Thomas Baugh
06/18/2019 12:34:36
"I feel confident that our pets are getting the best care."
- Tina Devlin
06/17/2019 14:05:20
"Everyone we have dealt with at Towne and Country has been fabulous!! You can tell they genuinely care about the animals and the families that they help. We have definitely recommended them to many people. Thank you for all you do!!"
- Natalie Devolder
06/17/2019 01:28:21
"I have been coming there for 20 plus years I believe. Even though I have moved out of Brighton I still drive there with my pet. I think that says it all!!!"
- Margie Pjeter
06/14/2019 23:46:18
"Everything is always great, I pass up 3 other vets on my way to Town and Country, because you are the best. "
- Pat Rogers
06/13/2019 16:44:26
"Your whole staff is wonderful. We are so happy with the kindness and support you show our cats, especially Coleman. Thank you so much for that!"
- Dianne Archer
06/12/2019 22:58:13
"Everyone was very nice when I was upset about leaving him and I appreciated the call from the vet to let me know how things were going."
- Erica Blackbourn
06/09/2019 17:07:38
"Have been bringing my dogs here for almost 7 years! :) "
- Allison Jendry
06/06/2019 21:14:10