"Everyone was beyond excellent with our emergency situation with the surgery of one dog and assistance sending my other over the Rainbow Bridge. Thank you ALL so very much."

"First visit. Everyone of the staff and doctor were very friendly, professional and communicated excellently so that we fully understood all that was being done and what was needed in future "

"The staff here are amazing, so kind and eager to answer any questions, which makes the entire process easier. The facility is always clean, and the vets are extremely knowledgeable about everything and do a great job explaining any concerns you might have. "

"The front desk personnel were super kind and helpful! The technician that took us in our room was very nice, and the vet, and care we received was excellent. Your office made me feel like you cared about my dog, and not just like another number waiting to be seen. "

"Fxcellent. we brought our dog in for a dental. Dr dixon called for permission to do a CXR and found an enlarged heart. The surgery was cancelled and he was started on meds. If this were not found, he might not have survived the anesthesia. Thank tou DR Dixon for finding this problem. "

"I had a great experience. My cat needed services on short notice and I was taken as a new patient and seen quickly. Revis has recovered well and everyone I interacted with was extremely kind and friendly. "

"We give the highest marks for all services at WAH. The receptionists answering the phone or greeting you at your visit are professional, kind, patient, and simply wonderful! The vet techs are professional, knowledgeable, kind, and skilled. And the veterinarians are all of the above. We have 8 dogs varying in age (Rescued Brittanys), and we are usually able to get in within 24 hours, if urgent. "

"As usual very good experience. From the appointment call to schedule to coming in for my old cat to be seen. Happy and helpfull staff!!"

"Everything was beyond our expectations. Thank you for your professionalism and friendly inviting environment."

"Always the best service for my pet and a knowledgeable answers to my questions...thank you for your patience with my anxious abby"

"Your entire staff are all caring and friendly. When we need to speak with a technician or a veterinarian (usually Dr. Jank) we are connected within a short time. You are like our extended family when we are there with our fur babies. Thank you for caring."

"We appreciate you finding time in the day to see our sick pet and for the fact that you reliably keep to your schedule and not run terribly behind like other offices do. The professionalism of your vets and LVTs is unparalleled. They take time and demonstrate they care about fur family members. The only critical item we can say is something we know you and most vet offices are working on and that is having enough staff so that routine appointment are not 6 weeks or more of a wait. I would however prefer the longer wait to having to wait for a sick animal appointment or you getting backed up or patients feeling rushed in the appointment. So, overall great job. "

"Had an emergency with my dachshund. My usual vet (Dr. Jank)was in surgery. Dr. Reynolds spend lots of time with me (about 1 1/2 hrs.) doing lab work and xrays. She explained everything as she went, explaining my options. I was extremely pleased."

"Could not be better! You always take the best of care of our cats, and now baby kittens. Thank you!"

"The care and honesty is great. The care of the pet owners feelings was very comforting in our uneasy time & decision making experience. One head nurse was so compassionate towards our family was above and beyond when she donated special brand care canned cat food to us was such a blessing. I'll forever be thankful. Keep up the great work in every area. "

"I love everything about the Watertown Small Animal Hospital! The front desk staff is pleasant when calling to make an appointment, and in-person. The veterinarian's and vet techs always provide wonderful care for our fur babies."

"Excellent care from the moment we entered the building. A new vet for Sailor. He was very good in SC for the 4 years he saw his vet. We hope to build the same rapport here. The staff is marvelous. They knew how scared he was...new building, new people touching him, drawing blood, etc. They handled it beautifully. Ed and I were very impressed and are so happy we found such a great place for our boy to be cared for. "

"Always friendly and accommodating. Have been bringing our pets there since 1989 and always very satisfied with the care they have received "

"Very efficient."

"had a sick kitty and was in within 2 hours after the call. Dr. Kubic is always good."

"always very good care and service"

"excellent care for my pets"

"This visit I brought my precious old girl puff. She is being treated for thyroid. She was fit In quickly. She had bloodwork, nails trimmed, weight check and some mats cut away. Dr K called same day with results and suggestions. Couldn’t be more pleased with The service . Been clients over 25 years"

"I love coming into the Hospital whether or not it’s a regular check up or one of my dogs are sick. They are caring and friendly "

"You guys are the best. I'm very comfortable with Watertown Animal Hospital. I trust them a lot."

"My sick cat was well taken care of. She is now doing much better and seems to be on her way to recovery. Everyone was very attentive to her needs as well as to my concerns for her. "

"Always professional and courteous. "

"After 30+ years of coming to Watertown Animal, and seeing the transition between the staff and the doctors, it's still our favorite place to bring our kids. Thank you Chris for being so understanding! Lin and Pat"

"I got an appointment for my dog very quickly. The staff was very patient with my dog who gets very excited and animated whenever he gets to go out on adventures to the groomer or vet."

"Staff is always so kind and patient and accommodating to our needs. My fur baby is dog reactive and staff always helps by getting her into a room quickly. She is also very nervous around new people and the staff takes their time letting her warm up to them. "

"Everyone is wonderful and I’m always at ease when Dr. Jank sees our pets. He takes his time and our pets love him."

"I was really surprised and happy to get an appointment so quickly."

"Excellent! The staff & vets are wonderful especially Dr. Jank"

"All of the staff is super friendly, helpful, and patient. They all say hello to each of my dogs, giving them however much space they need. Vet & techs answer all questions."

"I appreciate the familiarity you exhibit with my pets and your compassion for them. They always receive excellent care."

"Good customer service and technical skills"

"My cats get the best care at WAH."

"Dr. Kibiuk cleaned Holstein's teeth on 10/6/22. I couldn't believe how well he acted when I got him home. He's terrified of going anywhere and seeing people. I give the staff a lot of credit for the care he received. He's doing great. Thanks to Dr. Kibiuk, Sarah, and Lisa. "

"Everything went well. We had to wait a few minutes, but it takes time to clean between clients. Very impressed with the care and attention that my dog was given, both by the vet and by the office staff. Very relaxing atmosphere."

"I was able to get an appointment the same day because I was concerned about Finn and his eye. His face was swollen and painful as well. Everyone took such great care of my boy"

"The veterinarian and vet tech were really great with Angel even though she can be difficult. "

"We had a really great experience as staff was very polite and very helpful to us and was very very good with our dogs.Staff answered all our questions."

"The staff are all very friendly. I had a great experience. I’ve been a client for 20+ years and I plan to stay. "

"Dr. Kibiuk’s knowledge, experience and patience with our rescue cat was amazing."

"Thru the years my doggie have the best vets "

"Would not take our dog anywhere else. Your love of taking care of animals is evident every time we come in"

"Everyone was very professional and answered all of our questions. We are very happy with the care that our dog gets here. "

"The veterinarians of WAH are the best in the business. Today Murphy saw Dr. Jank, he did a great job calming Murphy and checking him out. I am thankful to have such high quality health care for my kitties."

"Friendly & helpful staff. Clean & welcoming facility. Knowledgeable & kind people. Thank you for taking such good care of our baby, aka Jack."

"The vet tech and vet took the time to listen to me and my concerns. My visit was basically a wellness check for Angel. She's perfectly healthy!"

"the most friendly staff. They made sure my puppy and I felt comfortable and heard. "

"Your staff is great. They're always friendly on the phone and in person. I feel you all do your best to make me and my dog feel welcome and listened to. "

"I've been bringing pets to the Watertown Animal Hospital for over 30 years. I've had nothing but excellent care the entire time."

"Dr. Jank figured out my cat Lucy's problems, which is no small feat as Lucy is not good with 'strangers.' She is feeling better and doesn't growl nearly as much. Thank-you!"

"Service was excellent. Staff was informative. After surgery followup was appreciated. "

"Everyone at the Watertown Animal Hospital has always gone above and beyond for me and my fur babies. Dr. Jenk is the best, as is all the staff there. I can't say enough good things about them!"

"I am confident that my cats will receive professional care at Watertown Veterinary Hospital. The techs and vets go out of their way to make my pets as comfortable as possible. I had one of my cats put to sleep as he had cancer and it was an emotional time for me. The vet and staff made the experience one that was filled with caring and sympathy. Later the Watertown Animal Hospital sent me a card that had a picture that looked just like my cat and there were prints of his paws inside and all the staff had signed it. I thought it was the most thoughtful act a person could expect. I wouldn't take my cats anywhere else for their health care. "

"It was a very warm,kind and informative visit. They always make every things clear and all options we could have even if it means we would need a specialist. They demonstrate how to use and give medication. They never rush us out "

"They were absolutely amazing when my dog got impailed by something and quickly got us in and got my dog into surgery and fixed up right away "

"You are doing great. Staff is helpful and friendly. No complaints."

"I would never have my babies treated by any other pet hospital! DrJanks is the best and my baby loves him! I trust him to do the best when he treats Doti! The staff techs and front staff are friendly and caring! Thanks for all you do!"

"I like how the waiting rooms have been separated. Staff is friendly and efficient."

"I have every confidence in Dr. Jank"

"My cat saw Dr. Dixon for the first time and he was very satisfied with the service. I like the fact that they didn’t violate my animal by taking his temp. They addressed what I was there for listened to my concerns and sent me home with a few meds and no dooms day scenario."

"We just love Dr Janks he is a dog whisperer ! Sampson calms down as soon as he comes into the patient room. "

"No suggestions at all! Office staff is personable and helpful, our vet tech was attentive and welcoming, and Dr. Kibiuk—-excellent! She is very knowledgeable and always patient when answering questions. "

"I always have a great experience when I bring in one of my cats. Dr. Kibiuk is such a caring vet and makes my cat feel comfortable. She is very knowledgeable and explains everything so I know what is wrong and how to manage the medicine when I get home. The staff is pleasant and easy to work with. "

"Always top notch service. "

"My cat has received excellent treatment and the vet has kept in touch with test results and answered any questions I have had. The staff is very friendly and helpful!"

"We have been bring our pets to wtn vets for over 20 years. For the most part our pets were and healthy needing only yearly check ups. Whenever there was an emergency the staff has responded quickly to get us seen.In the past when we were faced with the need to let them go,the staff was as saddened as we were, The sympathy cards meant so much. We are very gratiful to know when we need there services they do there best to find a time to bring us in to be seen. "

"I LOVE Dr. Kibiuk for one. The girls out front are always so nice. I'm getting to know the office manager now. Even though they had computer issues, he handled it well and answered my questions about medications."

"Great!"

"You guys are all great!!!"

"Excellent "

"This was lunas first actual visit. The girls and the dr. Made her and I feel comfortable. Thank you"

"All is great!"

"Excellent "

"Dr Dixon is excellent. She answered all my questions and concerns . "

"I have been with them almost 30 yrs and they have taken card of all my animals dogs and cats .they are always considerate and informative. They always give me options on treatments. They tell the reactions of medicine. When the time comes where they need assistance to pass ,they are kind and caring and respectable they speak to me if I call. "

"All staff are very kind and considerate. Quality of care is superb. "

"I trust Watertown Animal Hospital with my pets care. I had a cat for 16 years that had to be put to sleep because of an illness. Watertown Animal Hospital made that experience tolerable for me. I have 2 cats now that get their care there, and my youngest is going to be spayed soon. I enjoy going to Watertown Animal Hospital because of the Vets and their techs. Even the receptionist is nice and very understanding and helpful."

"Your care is excellent. It was annoying though to make two separate trips for each of my dogs."

"Quinn is doing great!"

"Dr. kibuk is the best with cats. The techs are great ."

"Front desk staff & Vicky were pleasant and able to answer any questions I had. Dr. Kibiuk was available even tho I did not have an appointment and helped with my cat's care. Tech's were able to get my meds in a timely fashion. Front of building was neat and salt for snow had been done. Inside was clean, new lighting is great and everything well marked with "social distancing" and mask requirements for this time we are in. A very good experience. Cat loved he did not have to go in for a visit!"

"You took good care of our dog when she had her teeth cleaned."

"I have been client for 20 years. I have always been treated with great professionalism."

"I am very happy with every visit between the front desk, the technicians and Doctors I feel relieved when I leave there knowing my Animals have received the best care. "

"My Boxer dog receives the best care. Everyone at the practice is kind, professional, and wants to genuinely help. My dog has had behavioral and medical problems over the years and we have been treated so well. What stands out to me is the willingness to listen and take concerns about our dog seriously and make a plan of treatment whatever the case may be. "

"The staff are so hard working and caring. Shout out to Dr Dixon and Lisa for taking care of my stubborn little Bella during her Dental procedure!!!❤️❤️"

"I have nothing bad to report. Staff is fantastic, Dr's fantastic, overall experience fantastic. Prices very reasonable compared to others, I believe the pet comes 1st with Watertown Animal Hospital, something that seems to be eluding other clinics. Thank you very much for your care of our kids."

"I have only had good experiences . Everyone is super friendly."

"Very pleased with visit Front desk service was excellent Appointment on time "

"Very nice to have a Veterinary listen to what I had to say about my cat."

"I reallu have no complaints at this time . I have needed advise last week about one of my small dogs , called and was helped by one of the vet tecks rite away and it turned out to be exelent advise ! "

"Got me in quickly. The vet(Dr. Dickson was so wonderful.Gave me options I could afford and was very loving to my cat. The same for the tech. "

"Was very HAPPY with Roxys checkup, all my questions were answered. See you again next time. Thanks Chris"

"Have only good experience so far. The vets are nice and also the tech. The girls out front are helpful"

"We are very pleased with our service."

"I absolutely love all the docs and staff there! They always make our dogs comfortable."