"Robinson's always treats us with the utmost loving care with our pets. They have been with us thru the most devastating moments as pet owners ( parents) and have been like family members to us. I love these people. God bless them!"

"I love the caring staff and doctors . I would love for this hospital to go back to 24 hour service for emergencies ."

"good"

"It’s always been great having been bringing working k-9s for over 20 years never had a bad experience thank you for the support you have given me "

"We have always had a good experience."

"We love Dr.Sybers. "

"I really like Dr. Hinkle, he's super nice. "

"Best care of my pets (cats) "

"The experience was great and they answered all my questions with no hesitation"

"Everyone was friendly and professional "

"As always, very friendly, courteous, helpful, and knowledgeable staff. They go above and beyond!"

"Very good care no complaints"

"👍"

"Everything was great! They called to give an update on how Wookie was doing, the doctor came out when I picked him up to talk through the surgery and share anything I might need to watch out for. "

"Everyone has been so compassionate with my animals and they take me in quickly and I am seeing quickly."

"Overall care for my pets goes above and beyond and the vets and techs are very caring and loving on my babies. If I had to note one thing it would just be the waits that are incurred. Being in the room one of my pets stresses out so in/out is much better for us that being stuck in a room waiting. Other than that no other notable issues."

"Prompt with Izzy’s appointment. Courteous staff. "

"Great service. Never have to wait long. Always very nice and understanding to Doby. "

"I have been taking my rabbit Pierre to Dr Hinkle for 4 years. He always takes time to squeeze in Pierre’s monthly tooth trimming and the staff are always kind and friendly"

"Dr Fogg is THE BEST!"

"Very prompt, caring, friendly, and helpful!"

"We appreciate you guys so much. Familiar, friendly faces are great to see when making visits."

"Your staff are the key! Dr. P is awesome! The Watagua location is less crowded and the staff so thoughtful. They are sensitive to the emotional needs of both the pet and pet parent. They make you feel special to them. They are certainly special to me and my six pets!!!"

"The rabies vaccination was fine. However, I didn't get a clear understanding (or maybe I didn't hear it) of the outcome of the wellness exam. Perhaps a brief written statement (e.g., heart rate, no lumps, eyes, and whatever is looked for) would be helpful. Thanks. "

"My dog was treated well which is all that matters to me. I was given time to discuss any concerns and was listened to. What was needed for my dog was discussed and explained. I felt I was given good advice. Front desk staff were friendly and professional. Building is clean and attractive. We did not wait very long to be seen. We were seen by a third year vet student and I was pleased that this practice is helping train future vets. "

"Excellent care for our animals I rarely have to wait upon arrival The vet and staff genuinely care for my animals"

"No long wait period once inside screening room. Vet tech was competent and personable. Vet was informative and took action to address the issue as to why were were there and performed the needed procedure. Cost for services is reasonable."

"Wonderful staff and love all the employees. Vets take care and time with pets."

"I havent been to the vet much .i always had outside dogs of the neighborhood..so everything is new to me an your buisness makes me feel not as nervous ..nice people an fast service"

"very well"

"Trust Dr. Hinkle completely with his knowledge, professionalism and communication skills."

"I think you guys are doing an excellent job. I ESPECIALLY APPRECIATE you taking my fur babies when I have an emergency situation and, as you have done in the past, keeping my precious fur babies when they pass, until I can get them to the crematory. I'm very thankful for ALL you guys have done for me & my furbabies. Thank you !!!"

"Overall great. We have only experienced you during an emergency visit, but so far very good."

"We love Robinson's."

"Mollie absolutely loved the ladies who cared for her. They said she was very well behaved when the took her blood and gave her the immunizations. The vet was willing to sit and talk to me about her "cough" and I was very very happy with everything about the visit. "

"Awesome job on taking care of my Nala. Nice and excellent customer service."

"Very good experience and all my questions were answered and we were not rushed."

"I’ve had very good experiences both times I’ve been there with my dog. Everyone was very helpful, friendly and attentive. The doctor was able to squeeze us in on short notice to take care of an issue that was a big concern for me which I really appreciated. "

"Great place, great staff and happy place"

"Arrived early for appointment and were taken early. No waiting at all on this visit."

"The staff was very friendly and helpful this week when I came in with Sampson, Sampson's doctor, Josh was super nice, friendly and went out of his way making me feel comfortable with Sampson's medical condition at that time. The ladies at the front desk was very friendly and helpful as well. You have a wonderful staff. This is why I come there with my pets. Alan"

"Everyone was so nice and helpful. I was going to have trouble getting the kitten there the morning of the surgery so I inquired about boarding her the night before. I was told that would be fine and there was no charge. It made my experience so easy. I really appreciate it"

"Always treated Bella very nice and took very good care of her."

"Great! Dr P is the best. Very knowledgeable and listens to your concerns. The scheduler on the phone is very helpful and accommodating "

"Everything was excellent, everyone was real nice and listened to us "

"Medical care and customer service are both above expectations. Cost is high. "

"I think how you all do everything is good "

"My former vet of 20+ years retired 8/31/21. My search for another vet wasn't easy; I had a bad experience with the first vet I tried (not at your office). Then I remembered how much I had liked Dr. Hinkle when I had to take my dog to the emergency after hours/emergency clinic. After a lot of thought and prayer, I decided to take my dog to Dr. Hinkle. I'm so glad I did! He has been wonderful to my dog and me, and I really like him. I've also found all the employees I've dealt with, including John and the vet techs and the ladies who work the front desk, to be great to work with and very helpful. "

"Love the new interior - looks more modern and up-to-date. Care for my dog was great (though he wasn't thrilled to be there, thinking he was getting stuff in his nose!)."

"Everything was great. Really. I wouldn't change a thing. "

"I always feel like using a voucher is frowned upon there but she almost wouldn’t take it this time because I’d waited two years. I was never told they expire. Geez "

"While the treatment my dog received was excellent, I have very seriously considered switching vets. Twice I have called during your “emergency” hours so to TRUE emergencies. Not hurt legs or “my dog is coughing a lot “. I’m referring to eating grapes on one occasion and eating rat poison on another. BOTH TIMES, although it was during “emergency hours”, I was told they could not take the dog and go to airport 30 minutes away, when time is of the essence when treating poisoning. If you are going to turn away critical patients then you need to stop advertising as Emergency. Bc you are truly not an emergency vet (unless you happen have appointments still open and are not about to close and be inconvenienced). This is misleading and untrue. The wait at the airport clinic was unreal when my dog ate rat poison and he could very well have died. But yet an “emergency” vet 3 minutes from my house couldn’t take him on a Sunday at 3:30. "

"Everyone goes above and beyond to make sure my boxer girl is well taken care of. They always make sure to answer all my questions. My Sunny girl is always happy to make a vet visit, everyone there makes time to love on her :)"

"Doctor Khan always does a good job. Everyone in the office is very courteous."

"Ok, as much as I love my dog, I find that the prices (no matter what vet clinic you go to) are just too steep. I have noticed that on more than one occasion it has cost a LOT more to pay for his vet services than it does when I go to my doctor. That being said, I do find great care and compassion from the vets at Robinson, especially Dr. Fogg, who saw him the last two times. But -- once my sweet boy passes, that's it for me on pets. It's just too ridiculously expensive to have a pet anymore. And I'm not the only one who feels this way; I've had my parents, an uncle, and several friends and coworkers say the same. We just can't do it. I guess it'll be goldfish or hamsters in our future, if anything!"

"I thought the care was very good."

"Yall are excellent with my dog thank you"

"Staff were very caring and informative. We really appreciated the daily updates on our cat’s condition. Dr. P was great. He even called to check on our cat the day after he was discharged. "

"The staff was very helpful informing me a change of the kind of food I can feed Gracie. Royal Canin SO has been food I have used since 2018 but will no longer be available. The staff assisted me in getting the two big bags of food out to my car."

"Last three times we had his nails ground they have hurt him you can hear him yelp. This does not happen when he goes to groomer. Your staff need training."

"The staff and Dr. Nix is wonderful!!! The check out process could be a bit faster. "

"Dr Fogg is wonderful with my 2 dogs and those that went before them. I trust her decisions and judgement for their health. Staff was nice and helpful even though they were very busy."

"Our doctor was kind, gentle, and respectful to my fur baby."

"Dr. P and Dr Khan listened to me and my concerns about Joey. Of course there will never be another Dr Robinson. He was the gold standard in veterinary care."

"Nothing bad ever with your staff!!! I live in kingsport and will drive 30 minutes to you! "

"Your staff is amazing. Always remember pet's name and treat him like family. Dr. Fogg spends time to explain everything and make good decisions and recommendations. Always a positive experience."

"This animal hospital has alway treated all my pets with the best of care I will continue to use them as long as I have pets"

"Always treated nicely by the staff and I think Dr Hinkle is the best"

"I have 9 cats that I bring to your facilities and each time the kindness and caring of the techs and the doctors keeps me coming back. I have used other vets and stopped going because I did not feel like they really cared and I was bothering them somehow but that is not how I feel when I walk into Robinsons I feel the caring and desire to help right away. "

"I am SO THANKFUL CASEY WAS THERE!!! Thank you! And the staff was so kind! Esther had staples. She’s doing well! Thank you again, Dr Casey SAVED her !!♥️♥️♥️"

"Helpful and efficient "

"Love Dr fog and staff"

"I have had great experience with every visit and appreciate the good care your office has provided to my furbaby, Ace."

"I really like Dr. B. She explained things well and was good with Charlie. "

"I didn’t make an appt but needed to drop off a stool sample. Quick, inexpensive and was called with the results. Very happy. "

"Always great experience. We love Dr Fog. Everyone truly seems to care and love their patients."

"I have had very good experiences with all the vets I have seen. The one thing I wish is that NJC was a bit larger or reconfigured to have a well appt rooms and emergency rooms. You can really get stuck up there and I have waited for hours before. Its worth it to get great vet care in my opinion, but it would be nice if more exam rooms could somehow be added. "

"My pets are always very well cared for here. "

"A good job fancy is doing a lot better"

"My experience has been very good."

"Very good vet care and boarding"

"Doing great!"

"Dr. Fogg recently treated our 13-1/2 year old Grand Basset Griffon Vendeen (GBGV). She was very knowledgeable and very caring about our old girl. I moved here in 2016 with several dogs and I was a bit stressed out to find a veterinarian I trusted after 40 years with my vet in F;orida. I was very pleased with wtih Dr. Fogg's sincereness and knowledge. "

"I am pleased with my pet care. I am always shocked by how much it costs but I don't know that it would be any different anywhere else."

"Prompt, professional, knowledgeable doctors and staff"

"I honestly believe Doc Robinson would be proud. We moved here in 1997, Doc was recommended, and we have used you all since. They treat our fur babies with love and respect and are honest to us. I want the best care for them and I believe in Dr Fogg! Next to Doc Robinson I think Dr Fogg is the best!"

"Great environment and people so caring for me and my pet "

"Vet on Sunday was very thorough and helpful. "

"Thank you for seeing Barkley during an emergency visit and helping bring him back from being so sick. "

"The staff is always so helpful "

"Had a hard time paying and holding the leash- need a hook at the desk to hold my leash. You used to have one there.-"

"Always a pleasant experience "

"completely satisfied and happy"

"wonderful--"

"Lily's skin problems much improved. Think Omega 3 and probiotics have helped."

"We and our babies receive excellent care when we go for a visit"

"Appts are made timely as well as notices given. Staff knowledgable and helpful and have a family like atmosphere "

"I am so impressed and grateful for the cat expertise of Dr. Fogg. She is very knowledgeable and clearly loves cats. "

"The only reason I have stayed at Robinson animal hospital is Dr Fogg. And I will not see Dr. Hinkle ever again."

"Staff is very friendly and always squeezes Pierre in for his monthly teeth trim"